Parts Sales Executive - Blackburn

Tps; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

Join a dynamic team as a Parts Sales Executive in a rapidly growing company that supplies high-quality Genuine Parts for Volkswagen Group vehicles. This role is perfect for a self-starter passionate about the automotive industry and skilled in building relationships. You will work closely with the Sales Manager to achieve sales targets while providing exceptional customer service. With a focus on teamwork and individual performance, this position offers a motivating environment where your contributions are recognized and rewarded. If you have a knack for sales and a commitment to customer satisfaction, this is the opportunity for you.

Qualifications

• Proven track record in building relationships and achieving sales targets.
• Experience in fast-paced or telesales environments.

Responsibilities

• Achieving personal KPIs and revenue objectives with target customers.
• Providing high-quality customer service by understanding requirements.

Skills

Verbal Communication

Written Communication

Relationship Building

Sales Target Achievement

Attention to Detail

IT Literacy

Customer Service

Tools

MS Excel

Job description

Role Overview

What will you be doing? As a Parts Sales Executive, you will work with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre. Your responsibilities include:

1. Achieving personal KPIs and revenue objectives with target customers.
2. Accurately identifying parts to meet customer sales requirements.
3. Utilising all product promotions effectively to meet set targets.
4. Identifying and leveraging potential sales opportunities within the customer base.
5. Maintaining product knowledge and awareness of competitor activity.
6. Building strong relationships with customers through regular contact via phone and face-to-face visits.
7. Providing high-quality customer service by understanding requirements, responding to requests, progressing orders, and offering expert advice.
8. Providing timely communication to customers regarding their credit status.
9. Supporting the TPS Centre team to ensure excellent customer service and good working relationships.
10. Working with the Sales Manager to achieve sales targets and ensuring a coordinated sales approach.
11. Handling incoming calls and customer inquiries within KPIs, using the approved greeting.
12. Ensuring proper and accurate use of all systems for searching and ordering parts.
13. Completing all documentation accurately and promptly.
14. Managing cash and credit card transactions in line with TPS Guidelines.

About the Role

TPS Parts Sales Executive at TPS, a brand providing independent garages and bodyshops with high-quality Genuine Parts for Volkswagen Group vehicles. TPS is part of the Volkswagen Group, including brands like Audi, SEAT, ŠKODA, and Volkswagen.

TPS operates a national network of Centres with a strong workforce and management team committed to a motivating and inclusive workplace, recognising and rewarding employees, and supporting learning and development. Launched as a new brand concept, TPS operates on an Agency Model, meaning Centres stock and sell on behalf of Volkswagen Group UK.

TPS has experienced rapid growth, expanding both financially and in the number of Centres nationwide.

Essential Skills

We are looking for a self-starter with a proven track record in building relationships and achieving sales targets in a B2B environment. The ideal candidate will be a confident communicator experienced in fast-paced or telesales environments, passionate about customer service, and possess:

• Excellent verbal and written communication skills.
• Ability to build strong relationships with stakeholders.
• Team player with drive to meet individual and sales targets weekly and monthly.
• Attention to detail and accurate record-keeping.
• IT literacy, preferably with MS Excel knowledge.
• A passion for the automotive industry.