Parts Manager – Johannesburg

Bonafide Human Capital; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a Parts Manager in Johannesburg to enhance parts sales and ensure exceptional service. This role involves maximizing profits through effective sales strategies and maintaining stock levels while meeting Japanese Brand targets. The ideal candidate will have a minimum of three years of experience in a similar role, strong communication skills, and a solid understanding of the motor industry. Join a dynamic team where your leadership will drive performance and customer satisfaction to new heights!

Qualifications

• Minimum 3 years' experience as a Parts Manager.
• Valid Driver's License and clear criminal record.

Responsibilities

• Ensure the highest level of Customer Satisfaction.
• Monitor sales to focus on profitability and support Customer requirements.
• Recruit, develop, and appraise staff.

Skills

Customer Satisfaction

Sales Management

Profit Maximization

Communication Skills

Stock Management

Education

Grade 12 or equivalent

Tools

Kerridge

E-Toyota

Job description

Parts Manager Vacancy - Johannesburg

A Parts Manager position is available in Johannesburg. Reporting to the Dealer Principal, this role is suited for a candidate capable of maximizing profits by increasing parts sales to trade and retail customers, while maintaining excellent service to other departments and Group dealerships.

Key Responsibilities

1. Ensure the highest level of Customer Satisfaction.
2. Meet and exceed Japanese Brand requirements and targets.
3. Monitor sales to focus on profitability and support Customer requirements.
4. Achieve departmental budget objectives and Japanese Brand purchase targets.
5. Maintain stock levels according to budget and brand standards.
6. Monitor discounts and take corrective actions when necessary.
7. Control budget spending within targets and discuss variances with the Dealer Principal.
8. Oversee overheads and stock values, report debtors status, and operate within purchasing budgets.
9. Organize and promote sales events and campaigns, including parts marketing plans and visiting clients.
10. Maximize accessory sales through new car sales.
11. Record and analyze lost sales, hold weekly meetings to discuss opportunities and performance.
12. Ensure all customer transactions are completed accurately and follow-up is conducted.
13. Maintain clear communication and accurate record-keeping of stock levels, credit facilities, and daily reports.
14. Monitor stock movement, B/O, and stock files for accuracy.
15. Sign off on credit notes and buyouts, follow up on unsold parts.
16. Recruit, develop, and appraise staff, ensuring high performance standards and training on new models and accessories.

Qualifications and Experience

• Minimum 3 years' experience as a Parts Manager.
• Grade 12 or equivalent qualification.
• Valid Driver's License and clear criminal record.
• Experience in the motor industry is essential.
• Computer literacy, with knowledge of Kerridge & E-Toyota systems.
• Excellent verbal communication skills.
• CVs should be sent to the provided email address.