Packhouse Manager Vegetables & Herbs

Farm Manager Sa; KwaZulu-Natal; On-site; ZAR 200 000 - 400 000; Full time

Job summary

An established industry player is seeking a dynamic Internal Sales Administrator to join their team. This role is perfect for a high-energy professional with a strong background in internal sales and customer management. You will be responsible for resolving customer complaints, managing purchase orders, and ensuring effective communication with various departments. With a focus on delivering exceptional customer service, you will play a key role in maintaining customer satisfaction and operational efficiency. If you are passionate about sales and thrive in a fast-paced environment, this opportunity is for you.

Qualifications

• Minimum 2 years in internal sales or customer support.
• Tertiary qualification in Sales and/or Marketing required.

Responsibilities

• Resolve customer complaints regarding orders and quality issues.
• Update customers on delivery dates and manage purchase orders.

Skills

Customer Management

Sales Skills

Problem Solving

Communication Skills

Education

Tertiary Qualification in Sales and/or Marketing

Tools

Microsoft Excel

Microsoft Office

Job description

Internal Sales Administrator at Mpact Plastics Pinetown

An opportunity has opened up at Mpact Plastics Pinetown for an Internal Sales Administrator.

This is a multi-faceted role, requiring a high-energy professional with a background in internal sales and customer management.

The incumbent will report to the Operations Manager.

Duties & Responsibilities

Your key responsibilities will be:

1. Resolve customer complaints related to outstanding purchase orders, price queries, and quality-related issues.
2. Update customers on delivery date/time and progress on any query/complaint received.
3. Communicate product orders to a third party.
4. When required, source alternative providers for example bottle printers or label stickers.
5. Manage purchase orders and deliveries of COD customers.
6. Transfer goods from an internal location to a valid location.
7. Daily interact with the Planning Department to ensure that the product will be available as per the order received.
8. Daily interact with Heads of Departments to be made aware of any breakdowns or mould readiness.
9. Submit the correct information for product system setup to the Planning department.

Desired Experience & Qualifications

Qualifications:

1. Required: Completed tertiary qualification in Sales and/or Marketing.
2. Required: Intermediate Microsoft Excel & Microsoft Office.
3. Required: Working knowledge of customer profiles.
4. Preferred: Working knowledge in the Plastic Industry and FMCG.

Job Requirements: A minimum of 2 years of working experience in an internal sales and/or customer support environment.