Outside Plant Coordinator

PlaceTalent; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A telecommunications company in Johannesburg is seeking an OSP Coordinator to manage and coordinate outside plant construction activities. Key responsibilities include scheduling teams, managing documentation, and ensuring timely project completion. The ideal candidate will have a background in telecommunications or fiber maintenance, strong organizational skills, and proficiency in Excel. This full-time position requires night shifts aligning with USA business hours.

Benefits

15 days of leave

Office based in Melrose

Qualifications

• Experience in telecommunications or fiber maintenance is required.
• Must be able to work night shifts aligning with USA business hours.
• Strong organizational and customer service skills are fundamental.

Responsibilities

• Schedule OSP teams for daily tasks.
• Manage and document all work on designated systems.
• Track locates and communicate with customers.
• Maintain accurate records across platforms.

Skills

Matric or equivalent qualification

Telecommunications or fiber maintenance background

Strong command of spoken English

Proficiency with dispatch and contractor coordination

Strong organizational skills

Customer service skills

Proficiency in Excel and operational support tools

Ability to manage competing priorities

Ability to work effectively with teams

Education

Matric or equivalent qualification

Tools

Dispatch and contractor coordination systems

Excel

Job description

Job Overview

The OSP Coordinator supports the planning, coordination, and tracking of outside plant (OSP) construction activities. This includes managing in-house and subcontractor teams, initiating cable drop authorizations (locates), scheduling on site work, verifying contractor billing and ensuring timely project completion. The OSP coordinator plays a crucial role in ensuring that the network infrastructure is live and ready for the customers fiber installation. The success of this role lies in how well internal and external OSP teams are managed daily.

Required Experience & Skills

• Must have a matric or equivalent qualification
• Telecommunications or fiber maintenance background
• A strong command of spoken English
• Willing to work night shifts to align with USA business hours
• Proficiency with dispatch and contractor coordination using operational systems and excel-based tracking tools
• Strong organizational and customer service skills
• Proficiency in excel and operational support tools
• Ability to manage competing priorities and support multiple teams
• Ability to work effectively with internal and external field teams

Key Responsibilities

Schedule OSP teams to complete daily tasks

Manage and document all work on systems provided

Call in and track locates

Schedule and coordinate floating and civils teams

Communicate with customers

Follow through on all jobs until completion

Verify contractor invoices and work completion in accordance with agreements

Maintain accurate records across platforms

Attend daily scheduling calls and any other operational meetings as required.

Work Schedule & Compensation Notes

This is a full-time, non-exempt position based on a 40-hour work week.

Primarily based from the office around Melrose Johannesburg.

Working hours :

2 : 00 PM to 11 : 00 PM (Monday to Friday) From the 2nd Sunday of March until the 1st Sunday of November

3 : 00 PM to 12 : 00 AM (Monday to Friday) From the 1st Sunday in November until the 2nd Sunday of March

US public holidays will apply. South African public holidays will not apply

15 days of leave