Outpatients Receptionist/Booking Co-Ordinator - Wycombe | Buckinghamshire Healthcare NHS Trust

Buckinghamshire Healthcare Trust; Cape Town; On-site; ZAR 180,000 - 220,000; Full time

Job summary

A healthcare provider is looking for an enthusiastic Outpatients Receptionist in Cape Town. In this role, you will welcome patients, manage appointment bookings, and perform essential administrative duties to support the Patient Access Team. Opportunities for professional development and flexible working arrangements are provided. Ideal candidates will have strong teamwork and communication skills.

Benefits

Learning and development opportunities

Flexible working arrangements

NHS benefits including annual leave and pension

Qualifications

• Experience in a reception or admin role is preferred.
• Ability to work under pressure in a busy environment.
• Strong communication skills for patient interactions.

Responsibilities

• Welcome patients and update their records as needed.
• Manage outpatient appointments using the booking system.
• Coordinate transport and translation services for patients.

Skills

Personable

Dynamic

Self-motivated

Teamwork

Communication

Job description

An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as outpatients Receptionist

The role involves welcoming patients to our department, booking the patients in for their Outpatient appointments and the administrative duties that regarding the Follow up processes.

You will also have the opportunity to work and train in other areas and teams within Patient Access, gaining essential skills and experience to support ongoing personal development.
• Welcoming the patients to our department. Checking vital information on the patients records and updating as necessary.
• Following the processes, speciality specific regarding the patients follow up appointments.
• Being responsible for the Oral/Orthodontic clinic prep, which is a weekly task, and updated daily or as an when necessary.
• Working in a team to complete each days work loads.
• Arrange outpatient appointments, using the Choose and Book system where applicable, confirming, cancelling and changing appointments as necessary.
• Ensure patients are communicated with effectively in relation to their appointments via email, phone or letter.
• Arrange transport and translation services where necessary.

Listen to why colleagues think we are a great place to work! -BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [e-mail] quoting the vacancy reference number.


This advert closes on Wednesday 16 Jul 2025