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Outbound Sales Agent

CXP are now part of the Huntswood Group

KwaZulu-Natal

On-site

ZAR 200,000 - 300,000

Full time

2 days ago
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Job summary

A leading company in the financial services sector is seeking sales-driven individuals to join their team. The ideal candidate should possess excellent communication skills, a strong customer-centric approach, and a minimum of 1-year experience in outbound sales. Benefits include medical insurance, life cover, bonuses, and free breakfast every Monday.

Benefits

Medical Insurance
Group Life Cover
Attendance Bonus - Up to R1750
KPI Bonus
Free Breakfast Monday

Qualifications

  • 1 year outbound sales/lead generation experience in a financial services environment is preferred.

Responsibilities

  • Generate quality life insurance leads through outbound customer interactions.
  • Provide customers with sufficient information for formal quotes.
  • Update CRM with accurate data to progress customers.

Skills

Excellent communication skills
Customer Centric Approach
Listening Skills
Target Orientated
Rapport Building
Needs analysis & creating the need
Good Questioning techniques
Able to work within a regulated/ scripted environment
Confident
Resilient personality

Education

Matric or NQF 4 equivalent

Job description

Job Overview:

Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our team.


Job responsibilities

  1. Generate quality life insurance leads through outbound customer interactions
  2. Provide customers with sufficient information to make an informed decision to move forward for a formal quote
  3. Respond to customer questions and queries with confidence and in line with the policy information
  4. Build healthy rapport with the customer, building confidence in the process
  5. Updating the relevant CRMs with accurate data required to progress the customer through to the next stage
  6. Respond in line with policy to any customer objections, building trust with the customer during the conversation
  7. Monitor lead allocation in line with conversation rates
  8. Adherence to quality standards and compliance regulations

Minimum Requirements

  • 1-year outbound sales/ lead generation experience (preferability in a financial services environment
  • Matric or NQF 4 equivalent

Skills Required

  • Excellent communication skills
  • Customer Centric Approach
  • Listening Skills
  • Target Orientated
  • Rapport Building
  • Needs analysis & creating the need
  • Good Questioning techniques
  • Able to work within a regulated/ scripted environment
  • Closely techniques
  • Confident
  • Resilient personality

Company Benefits:

  • Medical Insurance
  • Group Life Cover
  • Attendance Bonus - Up to R1750
  • KPI Bonus
  • Free Breakfast Monday

Core Behaviours:

Huntswood a ResultCX company employees have:

A Winning Mindset

Bring You’re “A” Game – Passion is contagious! Work every day like it’s your first day on the job.

Strive for Greater – Stay dedicated to continuous improvement. Challenge the status quo and bring your best ideas forward.

Servant Leadership

Enable and Empower all Employees – Our employees are the heart of our success

Do the Right Thing – Be empathetic and respectful to everyone always. Act with integrity even if no one is watching.

Deliver WOW!

Own It – Take personal responsibility for getting things done, find a way.

Deliver Unbelievable Service – Create “WOW” moments for your customers every time.



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