Organisational Change Manager

C40 Cities; Cape Town; Hybrid; ZAR 600 000 - 1 200 000; Full time

Job summary

Join a forward-thinking organization as an Organisational Change Manager, where you will lead transformative change initiatives across various projects. This role involves developing comprehensive change management strategies, engaging stakeholders effectively, and ensuring successful adoption of new processes and systems. You will collaborate closely with project teams and business leaders to foster a culture of change, utilizing your extensive experience in change management and strong communication skills. This is an exciting opportunity to make a significant impact in a dynamic and innovative environment, driving change within a globally recognized organization focused on financial services.

Benefits

Accelerated career progression

Dynamic culture

Expert training

Qualifications

• Extensive experience in change management and project-driven change.
• Strong communication and stakeholder management skills.

Responsibilities

• Develop and implement change management strategies for projects.
• Collaborate with project managers to ensure smooth transitions.
• Conduct training needs analyses and support stakeholder transitions.

Skills

Change Management

Stakeholder Engagement

Communication Skills

Collaboration

Strategic Thinking

Results-Driven

Resilience

Education

10+ years of experience in change management

Experience in financial or professional services

Tools

Enterprise Portfolio Management Tools

Job description

My client is a leading global private markets manager focused on private equity in 30 markets globally. The Organisational Change Manager (OCM) will coordinate and lead change management activities for projects and initiatives that drive transformation across the organisation. The OCM will work closely with the enterprise PMO to anticipate, plan and mitigate operational impact throughout the business, supporting the Head of Change with safe and effective delivery of the change portfolio.

Key Responsibilities

• Develop comprehensive change management strategies and plans for projects, including stakeholder engagement, communication, training, and impact assessments.
• Collaborate with project managers to integrate change management activities into project plans.
• Assess the organisational readiness for change and recommend strategies to address gaps.
• Implement frameworks that are appropriate to the level of project execution change management capability.

Stakeholder Engagement

• Identify and analyse stakeholders affected by the project and develop tailored engagement plans.
• Create and facilitate an awareness of the objectives of change management in a project delivery context, and ensure it is proactively initiated at the optimum time during the project initiation phase.
• Closely collaborate with the project sponsor and business owners, helping them understand their roles in driving and supporting change.
• Facilitate workshops and focus groups to capture stakeholder feedback and address concerns.
• Demonstrate sensitivity to the impacts of Change Management on areas unfamiliar with Change methodologies.
• Ensure all key role-players formally accept the change management plan and timelines, as well as their accountable actions within the plan.

Process Optimisation

• Where needed, represent stakeholders’ best interests in the evaluation and design of new business processes to ensure they are usable and considered empathetically.

Communication

• Create and deliver clear, targeted, and impactful project communication plans to inform stakeholders and maintain alignment.
• Develop key communication materials to support change initiatives.
• Monitor communication effectiveness and operate as a quality control gate for communications across the projects.

Training & Development

• Conduct training needs analyses to identify operational process changes and identify gaps related to the project change.
• Design, deliver, or coordinate training programs to ensure stakeholders have the necessary skills and knowledge.
• Develop user guides, quick reference materials, and e-learning resources.

Change Impact Assessment

• Conduct change impact analyses to understand how project changes affect people, processes, and technology.
• Define success metrics and develop mechanisms to measure the impact of change.
• Monitor and report on the effectiveness of change initiatives, adjusting strategies as needed.

Change Adoption & Sustainability

• Support project teams in transitioning stakeholders to new processes, systems, or tools.
• Identify and mitigate resistance to change through proactive interventions.
• Change Leadership: Ability to influence and guide individuals and teams through change.
• Commerciality: Ability to consider and manage project impacts practically within the context of a highly commercially-focused business.
• Communication and Engagement: Excellent personal engagement style demonstrating clarity and gravitas.
• Collaboration: Strong interpersonal skills to foster cross-functional teamwork.
• Resilience: Ability to manage ambiguity and maintain focus under pressure.
• Strategic Thinking: Ability to anticipate and coordinate change management activities across the portfolio and throughout the impacted business areas.
• Results-Driven: Proven track record of delivering change initiatives on time and within scope.

Qualifications & Experience

• 10+ years of experience in change management, with a strong focus on project-driven change.
• Experience working in organisations similar to such as financial, legal, senior professional services or alternative asset management organisations.
• Experience with change management methodologies and current industry best practice.
• Demonstrated ability to lead change efforts in complex and matrixed organisations.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience with supporting enterprise-wide technology transformation projects.

Preferred:

• Familiarity with Enterprise Portfolio Management Tools and systems.

Role Requirements

Willingness to travel, if required.

About the job

Contract Type: FULL_TIME
Workplace Type: Hybrid
Experience Level: Director
Location: Cape Town
Specialism: Technology & Digital
Focus: Programme Manager
Industry: Financial Services
Salary: Negotiable
Job Reference: MV0JPP-F907D22A
Date posted: 31 March 2025
Consultant: Tafadzwa Chakaodza

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