Order-To-Delivery Supervisor

Tronox; Empangeni; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the heavy industry sector is seeking a Logistics Supervisor to oversee order fulfillment, inventory management, and distribution teams. The ideal candidate will have extensive experience in shipping operations and a strong background in logistics management. Responsibilities include ensuring compliance with safety regulations, training team members, and overseeing efficient warehouse operations. Successful applicants will embody customer-focused values and demonstrate excellent communication skills, contributing to the achievement of departmental objectives.

Qualifications

• Minimum 8 years' experience in a shipping environment for heavy industry commodities.
• Minimum 3 years of management/supervisory experience.
• Driver's license mandatory.

Responsibilities

• Supervise order fulfillment, inventory management, and distribution teams.
• Ensure compliance with HSSE regulations and internal controls.
• Delegate tasks and monitor progress.

Skills

Customer-focused approach

Excellent communication

Interpersonal skills

Experience in Customs clearance

Analytical shipping problem trends

Education

Grade 12

National Diploma in Logistics or equivalent NQF6

Tools

SAP

MS Office

Job description

Job Summary

• Provide supervision and oversight for order fulfillment, inventory management, and distribution teams.
• Resolve issues through hands-on problem solving and troubleshooting.
• Ensure team activities align with established business processes and standards.
• Delegate tasks and monitor progress through to completion.
• Train, guide, and motivate team members, applying knowledge of Tronox’s order fulfillment and delivery systems to drive achievement of departmental objectives.

Qualifications and experience

• Grade 12 (Mandatory)
• Nation Diploma in Logistics or equivalent NQF6 (Mandatory)
• Minimum 8 year’s role specific experience within shipping environment for heavy industry commodities. (Mandatory)
• Minimum 3 years Management / Supervisory experience (Mandatory)
• Driver’s License (Mandatory)

Key Responsibilities

• Oversee compliance with health, safety, security and environmental (HSSE) regulations, and applicable Tronox policies and procedures.
• Ensure compliance with departmental policies and procedures including the effective operation of internal controls
• Respond quickly and effectively to queries and complaints from customers regarding the OTD processes. Monitor root causes and propose systemic corrections as may be required.
• Monitor and correct as necessary the effectiveness of key service providers.
• Participate in the selection, coaching, and development of staff. Provide regular training, coaching, and performance feedback.
• Direct all activities around customer master data, pricing, accruals, and rebates to ensure accurate customer data reporting and financial accounting.
• Oversee the efficient and safe operation of warehouses, including receiving, storing, packing and dispatching of Tronox products
• Daily oversight and management of the allocation of finished products to customers.
• Assist in the budget development and analysis process. Review and provide oversight towards achievement of cost management goals.
• Manage implementation of initiatives designed for improving product availability, controlling inventory costs and optimizing the inventory flow of goods within the organization and to customers.
• Participate in SOX compliance requirements required within Order to Delivery to ensure compliance with regulations.

Knowledge and Skills

• Customer-focused approach
• Excellent communication and interpersonal skills
• Vast experience in Customs clearance
• Proficient in SAP and MS Office
• Ability to work with diverse environment and cultures
• Analyse shipping problem trends

Note:

• Appointments will be made in accordance with the Tronox Employment Equity Policy.
• Females and people with disabilities are encouraged to apply
• Pre- screening evaluation will form part of the selection process.
• Successful applicants will be required to undergo a medical assessment.
• Psychometric evaluations may form part of the selection process.
• Applications received without the supporting documents will not be considered.
• Should you not hear from Tronox within four (4) weeks of the closing date of the advert, please consider your application as being unsuccessful.

Note: A background check will be done on applicants and successful candidates will be required to undergo a medical examination prior to commencing duties.