Order Manager Administrator

Future Africa Consulting (Pty)Ltd; Germiston; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A growing consultancy in South Africa is seeking a motivated individual to join their supply chain team. The role focuses on processing purchase orders and ensuring timely deliveries while maintaining customer satisfaction. Ideal candidates will have a bachelor's degree in Supply Chain or a related field and 1-2 years of relevant experience, alongside proficiency in SAP and Salesforce. Strong communication skills in a multicultural setting are essential for success.

Qualifications

• Professional experience of 1 to 2 years in purchasing and expediting.
• English language proficiency: business fluent.

Responsibilities

• Process order confirmations of commercial terms.
• Monitor and resolve order issues and processing errors.
• Ensure timely release of orders to achieve customer satisfaction.

Skills

Effective communication

Intercultural skills

Education

Bachelor’s degree in Supply Chain

Bachelor’s degree in Industrial Engineering

Equivalent experience in Business Administration

Tools

SAP purchasing module

Salesforce

Job description

How You’ll Make an Impact

• On receipt of customer purchase order, process order confirmation of commercial terms.
• Email purchase order confirmation of commercial terms to the customer.
• Place purchase order with product competency centre.
• Confirm purchase order delivery date based on materials, suppliers, PCC’s, internal capacity, etc.
• Update purchase order confirmation to include confirmed delivery date.
• Email purchase order confirmation with confirmed delivery date to customer.
• Attach documents to SAP (customer email and purchase order confirmation).
• Update confirmed purchase order delivery date in SAP field.
• Ensure timely release of orders and fulfillment of pre-established standards and policies to achieve customer satisfaction.
• Monitor and resolve order issues and processing errors.

What You Bring

• Degrees focused on Supply Chain, Industrial Engineering, bachelor’s degree or equivalent experience in Business Administration.
• Professional experience of 1 to 2 years in purchasing and expediting.
• Knowledge of SAP purchasing module.
• Knowledge of Salesforce.
• Effective communication and intercultural skills to work in a multicultural and cross-regional team.
• English language proficiency: business fluent.