Order Coordinator

University of Fort Hare; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading Telecoms & Technology company seeks an Order Coordinator to ensure seamless service delivery. This role involves managing customer orders, coordinating with suppliers and teams, and addressing order-related queries. Ideal candidates will have cloud experience, solid customer service skills, and proficiency in Microsoft Office. Join us to enhance customer experiences from order to delivery.

Benefits

Medical Aid

Travel Allowance

Qualifications

• 3 years of customer service experience required.
• Must be criminal clear.

Responsibilities

• Manage and coordinate customer orders end-to-end.
• Act as the main point of contact for all order related queries.

Skills

Customer Service

Planning

Time Management

Coordination

Cloud Experience

Education

Grade 12

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

UK-based - Customer services position
Monday to Friday: 09:00 – 17:30 (UK hours)
Join a fast-growing UK-based Telecoms & Technology company and play a key role in delivering exceptional customer experience from initial order to final delivery.

As an Order Coordinator, you’ll be the driving force behind smooth service delivery.

Your role will involve:
Managing and coordinating customer orders end-to-end
Liaising with suppliers, engineers, and internal teams
Acting as the main point of contact for all order related queries

Requirements:
Must have cloud experience
Solid 3 years of customer service experience
Proficiency in Microsoft Word, Outlook & Excel
Great planning, time management & coordination skills
Familiarity with telecoms or IT products
Bonus: Knowledge of T1 Carrier Portals (Openreach, BT, TT)
Must be criminal clear
Grade 12 required
Proficiency in Microsoft Word, Outlook & Excel
Great planning, time management & coordination skills
Familiarity with telecoms or IT products
Bonus: Knowledge of T1 Carrier Portals (Openreach, BT, TT)

Benefits
Medical Aid
Travel allowance