Oracle SBC Engineer

NTT Data; Johannesburg; On-site; ZAR 300 000 - 700 000; Full time

Job summary

An established industry player is seeking a skilled Network Engineer with expertise in VoIP technologies and SIP implementations. In this dynamic role, you will be responsible for implementing and supporting Oracle Session Border Controllers, ensuring compliance with call recording systems, and maintaining network security practices. Your knowledge of Contact Centre Technologies and experience with both Linux and Windows servers will be pivotal in enhancing the company's telephony and UC solutions. Join a forward-thinking team that values innovation and offers a collaborative environment where your contributions will have a significant impact on the organization's success.

Qualifications

• Bachelor's degree in Computer Science or Engineering required.
• Extensive experience with Oracle SBCs and VoIP technologies essential.
• Strong understanding of SIP protocol and call flow design needed.

Responsibilities

• Implement and support Oracle SBCs and ancillary tools.
• Maintain compliance call recording systems and network designs.
• Understand VoIP/SIP security standards and implement solutions.

Skills

Network Concepts

Session Initiation Protocol (SIP)

Telco SIP Trunks

Compliance Call Recording Systems

Oracle Session Border Controller (SBC)

AudioCodes SBCs

Contact Centre Technologies

MS SQL

Linux

Windows Server Operating System

VoIP/SIP Security Standards

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Related field experience

Tools

NICE Engage

Call Cabinet

Verint

Oracle SBCs

AudioCodes

Job description

Responsibilities:

• Fundamental understanding of Network Concepts and designs, WAN, LAN, MPLS, SDWAN, Cloud Technologies
• Strong understanding and experience in Session Initiation Protocol (SIP) implementation and support
• Experience in Telco SIP Trunks and network design
• Experience in compliance call recording systems (NICE Engage and Call Cabinet, Verint or equivalent)
• Implement, maintain, and support Oracle Session Border Controller (SBCs) and ancillary tools (EOM, SDM)
• Implement, maintain and support AudioCodes Oracle Session Border Controllers (SBCs)
• Strong understanding and experience on Contact Centre Technologies, Avaya, Genesys, Cloud Contact Center
• Experience in MS SQL, Linux and Windows Server Operating System
• Fundamental understanding of Firewall and DMZ design concepts
• Strong understanding of VoIP/SIP security standards and implementation
• Experience of SIP, integration, and migration.
• Cloud Telephony and UC Solutions experience will be an advantage
• Experience in Telephone Management System and Expense Management.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Extensive experience with Oracle SBCs and VoIP technologies.
• Strong understanding of SIP protocol and call flow design.
• Knowledge of network security practices and firewall configurations.