OPTICAL RECEPTIONIST / ADMIN FOR EYE SPECIALIST | PRETORIA (MOOT)

MedE Recruit; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reputable eye specialist practice in Pretoria is seeking an experienced Optical / Medical Receptionist. Ideal candidates will have a professional demeanor, be patient-focused, and thrive in a busy environment. Responsibilities include managing calls, scheduling appointments, and liaising with patients and providers.

Qualifications

• Minimum of 2 years’ experience as an optical or medical receptionist.
• Computer literate with excellent administrative skills.
• Ability to multitask and work well under pressure.

Responsibilities

• Professional handling of telephone calls and patient queries.
• Appointment scheduling and diary management.
• Creating and managing patient files on practice software.

Skills

Telephone Etiquette

Interpersonal Communication

Multitasking

Tools

Medical/Optical Software

Job description

An established and reputable eye specialist practice in the Moot area of Pretoria is seeking a well-presented, experienced Optical / Medical Receptionist to join their professional team. The ideal candidate will be, confident on the phone, and highly organised with a background in optical or medical reception.

Key Responsibilities :

• Professional handling of telephone calls and patient queries
• Appointment scheduling and diary management
• Liaising with patients, doctors, and medical aid providers
• Providing information about procedures and preparing theatre lists
• Obtaining authorisations
• Creating and managing patient files on practice software
• Applying ICD10 codes correctly

Requirements :

• Minimum of 2 years’ experience in an optical or medical receptionist role
• Computer literate with excellent administrative skills
• Strong telephone etiquette and interpersonal communication
• Ability to multitask and work well under pressure
• Knowledge of medical / optical software will be beneficial

Working Hours : Monday to Friday | 08h00 – 17h00

Salary : R16 000 - R21 000 (depending on experience)

This role is ideal for someone who is professional, patient-focused, and thrives in a busy medical environment.

Suitable candidates can apply by sending their updated CVs.