Ops Spec: System Engineer (Linux & Unix) - PC: Project Consultant

BCXP; Centurion; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in South Africa seeks a technically skilled professional to install, monitor, and support Linux and Unix operating systems. The role involves collaboration with technical teams to enhance infrastructure and resolve operational issues while ensuring compliance with change management processes. Candidates should possess relevant qualifications and experience, with a strong focus on problem solving and customer needs analysis.

Qualifications

• Minimum 3 years’ experience in technical roles.
• NQF Level 6 or Grade 12 with experience.
• Preferred certification: ITIL 4 Foundation.

Responsibilities

• Maintain Linux and Unix operating systems and infrastructure.
• Provide technical support through planning and problem solving.
• Participate in small-scale projects and manage changes to live infrastructure.

Skills

Problem solving

ICT Knowledge

Customer Needs Analysis

Education

NQF 6: 3 year Degree/Diploma in Information Technology

NQF 4: Grade 12

Tools

SUSE

AIX

Job description

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Install, monitor, test and maintain Linux and Unix operating systems and infrastructure and to provide technical support and guidance through planning, implementation, analysis, diagnosis, and problem solving.

Key Deliverables / Primary Functions

• Carry out assisted analysis and investigation, in collaboration with other employees and clients/users, operational requirements and problems in order to contribute to improvements in applications, data management, processes/procedures and business requirements.
• Plan and monitoring utilisation and capacity for current and proposed infrastructure. Assist in investigating, diagnosing and resolving problems as directed.
• Actively participate in investigations to discover root causes and progress of the implementation of remedial action. Under guidance, support in the analysis of incidents and problems to show trends and potential problem areas.
• Active participation in and compliance to the change management system in accordance with agreed procedures
• Manage changes to the live infrastructure, complying to procedures for the review of changes, analysing change records to determine trends and problems that occur, providing management information and statistics on the progress of changes
• Participate in the execution of small-scale projects through the provision of effective support to the project team, minimising risks and ensuring projects are successfully completed as per budget, timeframes and agreed terms of reference.
• Perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis.
• Fulfil diagnosis and investigations to recover or continue operations. Prioritise resolutions, monitor progress and apply escalation procedures for problems not progressing satisfactorily

Core Functional Skills & Capabilities

Customer Needs Analysis

ICT Knowledge

Problem solving

Core Behavioural Competencies

Job Match

Culture Match

Applying expertise & Technology

Following instructions & procedures

Working with people

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology

OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

3 years’ experience

OR

Grade 12 & 5 years’ experience

Certifications

ITIL 4 Foundation preferred

SUSE

AIX

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control : 0

Level of Engagement :Technical Teams, Management, Internal and External Customers

Special Requirements / Employment Condition

Ability to cope under pressure

Ability to work extended /long hours as and when required