Ops Spec: Network Engineer

BCXP; Kathu; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Une entreprise leader en solutions ICT recherche un professionnel qualifié responsable de la gestion des réseaux et de la supervision des équipes. Vous serez chargé d'assurer les normes de qualité, de gérer les problèmes et d'évaluer les nouvelles technologies. Ce poste exige une forte orientation vers le service client et des compétences techniques spécifiques. Pour candidater, une qualification NQF élevée et une expérience pertinente sont requises.

Benefits

Opportunités de développement professionnel

Assurance santé

Environnement de travail dynamique

Qualifications

• Minimum 3 ans d'expérience ou Grade 12 avec 5 ans d'expérience.
• Connaissances en ITIL sont un atout.

Responsibilities

• Gérer le changement et optimiser les conceptions réseau.
• Surveiller et contrôler la stabilité du réseau jour après jour.
• Assister dans la formation et le soutien utilisateurs.

Skills

Customer Service

ICT Knowledge

Process Orientation

Result Orientation

Infrastructure Development

Support

Education

NQF 6: 3 year Degree/Diploma/National Diploma

NQF 4: Grade 12

Tools

ITIL

Job description

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Responsible for ensuring that quality standards are met through evaluating, designing, and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.

Key Deliverables / Primary Functions

• Manage change, constantly reviewing design and responding to optimisation changes
• Monitor and control the network to ensure its day-to-day stability
• Manage problems and assist with support functions
• Contribute to the research and assessment of new technologies as well as customer needs
• Monitor service levels and contribute to the development of standards and specifications
• Test systems and keep records of technical details on network design, implementation plans and capital projects
• Support users and support staff
• Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
• Provide network administration and support
• Integrate systems

Core Functional Skills & Capabilities

Customer Service

ICT Knowledge

Process Orientation

Result Orientation

Infrastructure Development& Support

Core Behavioural Competencies

Adhering to principles and values

Culture Match

Applying expertise & Technology

Coping with pressures & setbacks

Following instructions & procedures

Working with people

Job Match

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma

OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

3 years’ experience

OR

Grade 12 & 5 years’ experience

Certifications

ITIL

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control 1-0

Special Requirements / Employment Condition

Drivers Licence and Reliable Vehicle - both required