Operations Team Lead — Data & Process Excellence

Agrigate One Limited; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A progressive agricultural technology company in Johannesburg seeks an Operations Team Lead. This role involves leading the Data Controller team to ensure efficient support processes and improve operational workflows. You will provide mentorship, manage critical client relationships, and drive process improvements. The ideal candidate has at least 3 years of experience in logistics or client management roles and possesses excellent analytical, communication, and leadership skills. This position requires a strong commitment to enhancing company culture and values.

Qualifications

• Minimum 3 years' experience in logistics or client-facing roles.
• Proven ability to lead and mentor teams.
• Strong numerical and analytical skills.

Responsibilities

• Lead and mentor the Data Controller team.
• Manage Hubspot support process and ticket resolutions.
• Drive process improvements and standards within operations.

Skills

Leadership & Mentorship

Analytical Skills

Communication

Process Improvement

Client Management Acumen

Education

Degree in Logistics, Supply Chain Management, or related field

Tools

Microsoft Excel

Job description

A progressive agricultural technology company in Johannesburg seeks an Operations Team Lead. This role involves leading the Data Controller team to ensure efficient support processes and improve operational workflows. You will provide mentorship, manage critical client relationships, and drive process improvements. The ideal candidate has at least 3 years of experience in logistics or client management roles and possesses excellent analytical, communication, and leadership skills. This position requires a strong commitment to enhancing company culture and values.