Operations Supervisor (Building department)

Brights Hardware; Bellville; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading retail company in Bellville seeks a Supervisor to oversee department operations, ensure stock accuracy, and lead the team to enhance productivity and profitability. The ideal candidate will possess strong leadership skills with at least 2 years of experience as a Clerk and a Matric qualification. The role includes daily staff supervision and operational assessments to achieve business growth.

Qualifications

• Matric or equivalent qualification required.
• Minimum of 2 years’ experience as a Clerk.
• Completion of leadership training necessary.

Responsibilities

• Supervise a team and ensure staff attendance.
• Complete stock transfers/orders within 48 hours.
• Conduct daily evaluations and prepare mini-SWOT reports.

Skills

Leadership

Effective communication

Time management

Organizational skills

Stress handling

Education

Matric or equivalent qualification

Tools

Internal stock systems

Job description

The purpose of this job is to ensure the smooth running of the department through weekly evaluation and reporting to the Supervisor/Manager. This role ensures that stock received from suppliers is correct and in good condition, while providing excellent customer service to ensure customer satisfaction. The position involves overseeing all staff and department productivity to promote business growth, thereby increasing margins and profits.

Key Responsibilities

1. Ensure daily attendance registers are completed, confirming all staff are on time.
2. Supervise a team of subordinates and ensure all branch transfers/orders are completed within 48 hours.
3. Verify that all subordinates complete their logsheet daily, recording transfer/order numbers and cross-checking with the back-order report.
4. Complete all G2G requirements.
5. Conduct daily huddles.
6. Ensure staff G2G completed routines are submitted at month-end to your Supervisor/Manager.
7. Perform regular floor walks to ensure daily housekeeping is maintained before the early shift ends.
8. Prepare an efficient mini-SWOT report on a set date, covering:

• Strength – Suggestions to improve department efficiencies and operations.
• Weakness – Daily challenges, staff shortages, resource issues, etc.
• Opportunities – Ideas for creating opportunities and implementing changes.
• Threats – Concerns that could harm the department or branch, such as theft or health and safety issues.

Respond promptly to additional staff requirements or overtime needs, especially during peak times, and manage promotional stock or auto transfer orders.

Assist with quarterly staff evaluations by being present during assessments.

Arrange staff for random, annual, or bi-annual stock takes.

Requirements

1. Matric or equivalent qualification.
2. At least 2 years’ experience as a Clerk.
3. Leadership training completed.
4. Knowledge of internal stock systems.
5. Ability to handle pressure.
6. Adherence to Standard Operating Procedures.
7. Effective communication skills (verbal & written).
8. Strong planning, time management, and organizational skills.

Note: If you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to reflecting the diversity of our nation and will conduct recruitment in line with the company’s equity targets. The company reserves the right to amend these terms and conditions at any time.