Operations Specialist - Umhlanga

Hollywoodbets; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading betting and gaming company in KwaZulu-Natal is hiring an Operations Specialist to assist with iBranch operations. The ideal candidate will have 2-3 years of administrative experience and a valid driver’s license. Responsibilities include managing marketing initiatives and supporting training needs. This role offers an opportunity to grow within a vibrant team and industry.

Qualifications

• 2-3 years of experience in an administrative operations role is essential.
• Financial management skills are ideal.
• Customer service experience is necessary.

Responsibilities

• Assist and advise regions on iBranch operations.
• Manage marketing and promotional activities.
• Monitor and analyze reports, providing feedback.

Skills

Valid driver’s license

2-3 years of administrative experience in operations

Understanding of betting procedures and types

Good business acumen

Financial management skills

Excellent people management skills

Customer service experience

Ability to analyze, organize, and solve problems

Persistence in delivering results despite obstacles

Attention to detail

Education

Matric

Related diploma or degree

Job description

Job Title: Operations Specialist - Umhlanga

Location: KwaZulu-Natal, Durban

Deadline: August 04, 2025

With Hollywoodbets, You Will:

• Innovate and create as part of a like-minded, authentic team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allow you to further your career.

You Bring:

• Valid driver’s license.
• 2-3 years of administrative experience in operations.

Bonus to Have:

• Matric.
• Related diploma or degree.

What You’ll Do for the Brand:

• Assist, support, and advise regions on all aspects of iBranch operations.
• Communicate all updates on policies and procedures to the regions.
• Assist with marketing, promotions, events, and branding campaigns within the department from time to time.
• Ensure adequate stock levels of marketing and promotional items within the regions.
• Conduct market research on potential new sites and coordinate with all departments to set up promotions/events.
• Manage ROI on all events/promotions.
• Work closely with the compliance department.
• Review proposals for all events within the regions.
• Assist with internal audit queries and liaise directly with the audit team.
• Manage all traffic fines and Kazang masterfile within the regions.

Daily Reporting to Business Partner:

• Monitor and analyze reports, providing feedback and recommendations to regions.
• Review invoices before issuing order numbers and processing payments for promotions/events.
• Facilitate monthly regional branding payments.
• Maintain a database of all branding within regions.

Adhoc Tasks:

• Support regions with training needs and assist with the facilitation and monitoring of training.
• Travel as required.
• Perform other duties as assigned.

What You’ll Bring to the Team:

• Understanding of betting procedures and types.
• Good business acumen.
• Financial management skills.
• Excellent people management skills.
• Customer service experience.
• Ability to analyze, organize, and solve problems.
• Persistence in delivering results despite obstacles.
• Attention to detail.

Closing Date: 09 July 2025

Note: This job posting is active and not expired.