Operations Specialist (Level III) - Hybrid

ZipRecruiter; uMdoni Local Municipality; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A leading company is seeking an Operations Analyst to support brokerage account onboarding and maintenance. This role involves managing internal client support, documentation review, and decision-making to prioritize client needs. The position offers a hybrid work schedule after initial training and the potential for extension based on performance.

Benefits

Health care

401(k) plans

Responsibilities

• Support functions related to brokerage account onboarding and maintenance.
• Handle escalated internal calls and work cases.
• Review documentation for accuracy and make risk-aware decisions.

Skills

Decision-making

Organizational skills

Teamwork

Results-oriented

Proactive

Brokerage account operations

Job description

Job Description

Position: Operations Analyst

Location: Pennington, NJ 08534

Contract Assignment: ASAP Start (Once Onboarding Clears) – 7/13/2026

Pay Range: $22.29 hourly, paid weekly.

Availability Required: Monday – Friday, 8:30 AM – 5:00 PM

Training Schedule: Onsite 5 days/week for the first 5-6 weeks, then transitioning to a hybrid schedule: 3 days onsite/2 days WFH.

Strong possibility of extension based on performance, attendance, and business needs.

Position Summary:

• The Onboarding and Maintenance team supports functions related to brokerage account onboarding and maintenance.
• The Account Management Operations Representative provides support to the branch office.
• Responsibilities include documentation review and activating brokerage account traits.
• Support is provided by working cases or handling escalated internal calls from the branch.
• Respond to internal phone calls, work cases in SRP and ASAP, review documentation for accuracy, and make risk-aware decisions prioritizing client and branch needs.

Required Skills:

• Decision-making skills with the ability to manage risk effectively.
• Experience delivering results for internal and/or external clients.
• Strong organizational and teamwork skills.
• Results-oriented, driven, and ambitious.
• Quick learner, self-sufficient, and proactive.
• Experience with brokerage account operations and systems.

Working Conditions:

• May be exposed to loud sounds and noise from office equipment.
• Use of computers and technology.

At Canon Recruiting, we prioritize people and are committed to inclusivity. We celebrate the diverse backgrounds and perspectives of our employees, which gives us a competitive edge. We promote an inclusive environment where all employees are valued. Diversification and inclusiveness are integral to our daily operations.

Canon Recruiting is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected categories.

The pay range listed is based on market location. We consider qualified applicants with arrest and conviction records. Our benefits may include health care and 401(k) plans. For accommodation requests due to disabilities, please email [e-mail].