Operations Specialist (CargoWise)

Performit Personnel; Gqeberha; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking an Operations Specialist to enhance operational efficiencies within a global scope. This role involves maintaining critical operational master data and executing standardized processes across various subsidiaries. The ideal candidate will have a strong background in business and data analysis, alongside experience in international freight forwarding. With responsibilities ranging from data entry and performance monitoring to auditing and implementing best practices, this position offers a dynamic environment for someone eager to make a significant impact. Join a forward-thinking team dedicated to maximizing productivity and driving improvement initiatives.

Qualifications

• University degree in Finance, Business, or Logistics preferred.
• CargoWise Certified Specialist with experience in Freight Forwarding.
• Strong computer skills and excellent organizational abilities.

Responsibilities

• Maintains master data and performs standardized data entry processes.
• Analyzes data quality and drives continuous performance improvement.
• Shares best practices and implements improvement initiatives.

Skills

Business & Data Analysis

Organizational Skills

Written and Verbal English Skills

Detail Oriented

Multitasking

Education

University degree in Finance

University degree in Business

University degree in Logistics

Tools

CargoWise

Microsoft Office Suite

Job description

Operations Specialist (CargoWise) required in Port Elizabeth.

This role provides shared services with global scope. The SSC Operations Specialist maintains critical operational master data and performs standard operational processes for subsidiaries in all geographical regions.

Responsibilities include process documentation, testing, monitoring, analyzing and closely collaborating with the subsidiaries to maximize operational efficiencies and data quality.

Requirements:

• University degree (or local equivalent) in Finance, Business, or Logistics (preferred)
• CargoWise Certified Specialist
• Experience in international Freight Forwarding
• Experience in Shared or Centralized Services is preferred
• Business & Data Analysis experience is required
• Excellent organizational skills
• Excellent written and verbal English language skills
• Strong computer skills including Microsoft Office suite
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently

Duties and Responsibilities:

• Maintains master data such as organizations, reference files, rates
• Performs centralized standardized data entry processes
• Monitors performance and drives continuous performance improvement
• Analyzes data quality and identifies opportunities to increase automation
• Performs auditing, vetting and improvement of global standard procedures
• Shares and implements best practices
• Maximizes productivity by driving improvement initiatives
• Test and train new C1 functions and processes etc.