Operations Specialist

Kendrick Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prestigious luxury property group in Johannesburg is seeking an Operations Specialist to manage all operational and administrative elements of bookings. This role involves coordinating with Travel Designers, maintaining supplier relationships, and ensuring accurate documentation for each journey. Candidates should have a Matric certificate, tertiary qualifications in Travel & Tourism or Hospitality, and strong communication skills, making this an ideal opportunity for detail-oriented individuals passionate about the travel industry.

Qualifications

• Entrylevel to juniorlevel experience in a travel operations or reservations environment.
• Proficient in Microsoft Office, email, and internet usage.
• Knowledge of Southern or East African destinations.

Responsibilities

• Secure bookings with all service providers in a timely and accurate manner.
• Serve as the first point of contact for suppliers and handle all related administration.
• Compile the full electronic itinerary including flight details, timings, and contact information.

Skills

Attention to Detail

Communication

Time Management

Education

Matric certificate with Mathematics

Tertiary certification in Travel & Tourism or Hospitality

Job description

Kendrick Recruitment is currently seeking an Operations Specialist to join a prestigious luxury property group based in Johannesburg . This role plays a key part in supporting the Travel Designers by managing all operational and administrative elements of bookings ensuring smooth communication with suppliers and precise backend .

Primary Purpose :

To fulfill a full operational function in the booking process working closely with Travel Designers while managing supplier relationships and administrating the backend of each confirmed journey.

Key Responsibilities :

Secure bookings with all service providers in a timely and accurate manner

Serve as the first point of contact for suppliers and handle all related administration

Maintain ongoing communication with suppliers and internal sales support teams

Liaise with Travel Designers in an operational capacity on each booking

Compile the full electronic itinerary including flight details timings and contact information for guides and properties

Ensure all service confirmations are accurately documented and reconfirmed with suppliers

Prepare and check document packs prior to distribution when required

Candidate Profile : Qualifications :

Matric certificate with Mathematics

Tertiary certification in Travel & Tourism or Hospitality

Experience :

Entrylevel to juniorlevel experience in a travel operations or reservations environment

Proficient in Microsoft Office email and internet usage

General knowledge of Southern or East African destinations

Skills :

Excellent written and verbal communication skills in English

Strong attention to detail and accuracy

Ability to manage time effectively and prioritize tasks

Foreign language skills are an advantage

If you are a detailoriented individual with a passion for travel operations and a drive for accuracy and efficiency please send your CV to Kendrick Recruitment to apply for this exciting opportunity.

Key Skills

Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law

Employment Type : Full Time

Experience : years

Vacancy : 1

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