Operations Specialist

PerformIT Personnel; Gqeberha; On-site; ZAR 360,000 - 600,000; Full time

Job summary

A global company is seeking an Operations Specialist in Gqeberha to provide shared services with international scope. This role focuses on maintaining operational master data, driving improvement initiatives, and collaborating closely with subsidiaries to enhance efficiency and data quality. Ideal candidates will have a relevant degree and experience in data analysis and Freight Forwarding.

Qualifications

• Experience in international Freight Forwarding required.
• Experience in Shared or Centralized Services preferred.
• Ability to meet deadlines while multitasking.

Responsibilities

• Maintains critical operational master data.
• Drives continuous performance improvement.
• Analyzes data quality and identifies automation opportunities.

Skills

Business & Data Analysis

Organizational Skills

Detail Oriented

Collaboration

Multitasking

Self-motivated

Written and Verbal English Skills

Strong Computer Skills

Education

University degree in Finance, Business, or Logistics

Tools

CargoWise / CW1

Microsoft Office Suite

Job description

We are looking for an Operations Specialist for a Global Company in Port Elizabeth.

SUMMARY OF POSITION:
This role provides shared services with global scope. The SSC Operations Specialist maintains critical operational master data and performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include process documentation, testing, monitoring, analyzing and closely collaborating with the subsidiaries to maximize operational efficiencies and data quality.

PREFERRED EXPERIENCE AND QUALIFICATIONS:
University degree (or local equivalent) in Finance, Business, or Logistics (preferred)
CargoWise / CW1 experience is essential
Experience in international Freight Forwarding
Experience in Shared or Centralized Services is preferred
Business & Data Analysis experience is required
Excellent organizational skills
Excellent written and verbal English language skills
Strong computer skills including Microsoft Office suite
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently

ESSENTIAL FUNCTIONS & RESPONSIBILITES:
Maintains master data such as organizations, reference files, rates
Performs centralized standardized data entry processes
Monitors performance and drives continuous performance improvement
Analyzes data quality and identifies opportunities to increase automation
Performs auditing, vetting and improvement of global standard procedures
Shares and implements best practices
Maximizes productivity by driving improvement initiatives
Test and train new C1 functions and processes etc.