Operations / Sales Manager

Red Ember Recruitment; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading company in logistics seeks an Operations Manager who can drive operational oversight and a proactive sales approach. The ideal candidate will have 4 to 6 years of experience in logistics and supply chain management, coupled with strong sales and negotiation skills. This in-person role requires a proactive attitude in a fast-paced environment and readiness to work extended hours to ensure business demands are met.

Qualifications

• 4 to 6 years of experience in logistics, supply chain, or transport operations.
• Proven track record in sales and team management.
• High proficiency in MS Office and knowledge of logistics workflows.

Responsibilities

• Oversee daily logistics operations and optimize processes.
• Prepare and deliver sales presentations; negotiate contracts.
• Meet or exceed monthly and quarterly sales targets.

Skills

Logistics workflows

Communication

Negotiation

Problem-solving

Attention to detail

Tools

MS Office

Logistics management software

Job description

This in-person role demands strong operational oversight and a proactive sales approach. The ideal candidate will thrive in a fast-paced, high-pressure environment and be comfortable working extended hours to meet business demands.

Key Responsibilities :

Operations Management :

• Oversee daily logistics operations, including freight, warehousing, and dispatch coordination.
• Optimize operational processes to improve efficiency, reduce costs, and enhance service delivery.
• Monitor and report on KPIs, ensuring SLA compliance and continuous performance improvement.
• Coordinate with internal teams to resolve issues and implement corrective actions.
• Manage and mentor operations staff, promoting a culture of accountability and high performance.
• Identify new business opportunities and develop client relationships to expand the customer base.
• Prepare and deliver compelling sales presentations and proposals.
• Negotiate contracts, rates, and service terms with clients.
• Maintain strong after-sales support and ongoing client engagement.
• Meet or exceed monthly and quarterly sales targets.

Requirements

• 4 to 6 years of experience in logistics, supply chain, or transport operations, with a proven track record in sales and team management.
• Strong knowledge of logistics workflows, freight forwarding, warehousing, and distribution
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work under pressure, handle multiple priorities, and deliver in a deadline-driven environment.
• Strong problem-solving skills and attention to detail.
• High proficiency in MS Office; experience with logistics management software is a plus.
• Willingness to work long hours and be available after hours if operational needs arise.