Operations Risk Manager (Retail) – Cape Town

Sapientis Talent Management Pty. Ltd.; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading pan-African retail group is seeking an experienced Operations Risk Manager in Cape Town. You will ensure operational integrity, security, and compliance while leading the operations team. The ideal candidate has over 6 years of retail expertise, with a strong focus on risk management and team leadership. This permanent position offers an exciting opportunity for passionate professionals.

Qualifications

• Minimum 6 years of retail experience, including 3 years in a senior operations role.
• Understanding of Criminal Procedure and operational systems.
• Experience with forensic investigation methodologies preferred.

Responsibilities

• Develop and implement strategies to mitigate operational risks.
• Ensure adherence to laws and internal policies.
• Manage the operations team, providing guidance.

Skills

Strong leadership and supervisory skills

Excellent communication skills

Analytical and problem-solving abilities

Attention to detail

Ability to work under pressure

Understanding of retail operations

Education

Relevant tertiary qualifications in Risk and Loss Prevention, Forensics, Labour Law, or Criminal Law

Job description

We’re seeking a dynamic Operations Risk Manager to join a leading pan-African retail group. In this critical role, you’ll be responsible for ensuring the operational integrity, security, and compliance of the business.

Key Responsibilities:

• Risk Management: Develop and implement strategies to mitigate operational risks, analyze risk reports, and improve risk management processes.
• Operational Governance: Ensure adherence to laws, regulations, and internal policies and procedures.
• Security & Loss Prevention: Develop and implement comprehensive security and loss prevention plans to safeguard assets and minimize losses.
• Compliance: Ensure compliance with OHASA regulations and other relevant legislation.
• Systems Management: Review, recommend, and implement changes to operational systems and procedures.
• Team Leadership: Lead and manage the operations team, providing guidance and support.

What You’ll Bring:

• Essential Qualifications and Experience:
  • Minimum 6 years of retail experience (non negotiable), including 3 years in a senior operations role.
  • Understanding of Criminal Procedure, IR processes, and operational systems and procedures.
• Preferred Qualifications and Experience:
  • Forensic investigation methods and criminal investigation methodologies.
  • Relevant tertiary qualifications in Risk and Loss Prevention, Forensics, Labour Law, or Criminal Law.
• Key Skills and Competencies:
  • Strong leadership and supervisory skills.
  • Excellent communication and interpersonal skills.
  • Analytical and problem-solving abilities.
  • Attention to detail and a focus on accuracy.
  • Ability to work under pressure and meet deadlines.
  • Strong understanding of retail operations and industry best practices.

• Location: Successful incumbent will primarily be based in Cape Town.
• Duration: Permanent
• Travel: Regular – across the country

If you’re a passionate and results-oriented professional, ready to take on a challenging and rewarding role, we encourage you to apply!

To apply or for further details send us an detailed CV (in MS Word format), via email to [e-mail](ORM_KA_WP)

[fusion_button link="https://sapientis.africa/job-application/" target="_blank"]APPLY HERE[/fusion_button]