Operations Manager (Supply Chain / Logistics)

Tyron Consultancy; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics consultancy based in East London is looking for an Operations Manager to oversee supply chain and warehouse operations. The ideal candidate will have at least 5 years of experience in the FMCG industry and a relevant qualification in Supply Chain and Logistics Management. Responsibilities include managing inventory, leading warehouse staff, and ensuring compliance with safety regulations. The salary ranges from R33 000 to R50 000 per month based on qualifications and experience.

Qualifications

• Minimum of 5 years experience within the FMCG industry.
• Experience in managing a small fleet of vehicles.
• Sound knowledge in handling, storage, and transportation of dangerous goods.

Responsibilities

• Ensure clients are onboarded onto Cargowise system.
• Manage warehouse space to maximise storage capacity.
• Lead and manage warehouse staff, ensuring proper training.

Skills

Attention to detail

Organisational skills

Customer relationship management

Supervisory skills

Leadership skills

Operational management

Education

Grade 12

Supply Chain and Logistics Management Diploma/Degree

Tools

Cargowise Warehouse Management system

MS Office

Job description

Operations Manager (Supply Chain / Logistics) – East London.

Requirements:

• Grade 12
• Relevant tertiary qualification – Supply Chain and Logistics Management Diploma/Degree
• Minimum of 5 years experience within the FMCG industry
• Management of small fleet of vehicles
• Experience of storage of chemicals and understanding the associated risks
• Experience on Cargowise Warehouse Management system
• Attention to detail and business acumen
• Organisational skills and excellent customer relationship management skills
• Supervisory and leadership skills
• Sound warehousing operations and warehouse management skills
• Sound knowledge in the handling, storage and transportation of dangerous goods
• Sound level of computer literacy – MS Office

Key Performance Areas:

Inventory management:

• Ensure that all clients are on-boarded onto Cargowise warehouse management system
• Ensure that automated stock on hand reports are setup for clients
• Ensure that Cargowise system is effectively used for client stock takes
• Ensure weekly plan accounts for cycle counts for entire product range
• Ensure each client account is subjected to a monthly physical stock count comparing the physical stock on floor to Cargowise stock at hand in line with the SLA requirements
• Ensure that cycle counts and stock take results are submitted to clients in line with SLA requirements

Operations:

• Chep recons – ensure weekly Chep reconciliations are completed and documented
• Material handling equipment – ensure that all MHE checklists are reviewed daily and that all deviations and repairs required are attended to
• Manage warehouse space to maximise storage capacity and streamline product movement
• Ensure adherence to safety regulations and company policies within the warehouse

Client interaction:

• Ensure all client complaints are being dealt with timeously
• Submit a monthly report to the General Manager, detailing complaints received
• Attend SLA meetings with clients where required

People management:

• Leading and managing warehouse staff, assigning tasks and ensuring proper training to maintain operational efficiencies
• Contract labour management

Finance:

• Ensure that all operational billing activities are accounted for monthly
• Review monthly billing schedules
• Cost control measure to be put in place

Salary: R33 000 to R50 000 per month commensurate with qualification and experience.