Operations Manager (Signage)

Winning Form Group; KwaZulu-Natal; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading company in the signage sector is seeking an Operations Manager to oversee and improve efficiency across multiple departments. The ideal candidate will have extensive experience in operations management and manufacturing, with a focus on strategic objectives and team leadership. This role requires strong communication skills and the ability to work under pressure while driving departmental profits and compliance.

Qualifications

• 6 years of experience in Operations Management or similar role.
• 5 years of manufacturing experience.
• Valid Driver License required.

Responsibilities

• Improve operational management systems and processes.
• Recruit, train, and supervise staff.
• Manage budgets and forecasts.

Skills

Communication

Interpersonal Skills

Attention to Detail

Result-driven

Team Player

Education

Degree in Business

Degree in Operations Management

Tools

Pastel Evolution

Job description

SplashOut has an exciting opportunity available for an Operations Manager (Signage) to be based at Umhlanga, Durban. The successful incumbent will be responsible for improving efficiency and increasing departmental profits while managing the company's overall operations and overseeing several departments such as sales, manufacturing / procurement. Provide support to the Commercial Manager.

Minimum requirements:
• 6 years of experience in an Operations Management or a similar role.
• 5 years of manufacturing experience.
• A Valid Driver License.

Advantageous:
• Degree in Business, Operations Management or related field
• Geographical knowledge
• Pastel Evolution or similar system experience.

Responsibilities:
Financial metrics:

• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Purchase materials, plan inventory and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Recruit, train and supervise staff.
• Find ways to increase quality of customer service.
• Long-term planning to create initiatives that further the company’s overall goals.
• Co-ordinating different teams to foster exchange of ideas and provide cross-team learning opportunities.
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.
• Communicating with senior officials about shifting company priorities and projects.
• Identifying potential problems and points of friction and working to find solutions to maximize efficiency and revenue.
• Identifying opportunities to expand or shift course in order take advantage of changes in the market.
• Be involved in all departments and report to Commercial and General Manager.
• Ability to work without supervision.
• Be assertive as and when necessary with relevant stakeholders, always ensuring the best interests of the business.
• Ability to work under pressure.
• Effective communication skills through all levels internally and externally both verbal and written.

People:

• Assist the Commercial Manager with the creation and maintenance of roles and job descriptions and KPIs.
• Performance management of staff and disciplinary that are your direct reports.
• Enforcing ethical, honest, transparent, fair work environment.
• Sourcing of training as and when needed for staff.
• Adequate recognition of staff efforts.
• Talent retention and succession planning.
• Sustainable morale and team building.
• Oversee recruitment and related interviews.
• Induction and comfort for new team members.
• Implementation of HR initiatives.
• Monitoring of employee productivity.
• Effective communication with all team members, departments and customers.

Compliance, risk and quality:

• Creating, maintaining and enforcing company policies and procedures.
• Compliance with relevant laws and regulations
• Intense focus on providing stock control / buying with accurate customer specifications.
• Maintenance of department process write-ups / system descriptions and quarterly updating.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS and BEE auditors.
• Customer and Supplier relationship management.

Growth and new markets/products:

• Customer and Supplier relationship management
• Assist with company projects or lead company projects if specific to stock control
• Automation and management of the ordering process using Pastel/HIS/Websites


Skills and competencies:

• Good communication and interpersonal skills.
• Strong attention to detail.
• Must be result-driven.
• Ability to manage multiple projects.
• Team player and ability to show initiative at all times.
• Ability to work under pressure and still produce quality results timeously.
• Must prioritize and anticipate time frames and plan accordingly.

At the Winning Form Group, we believe talent and passion have no limits. We’re committed to an inclusive workplace where everyone, regardless of ability, can thrive. Diversity makes us stronger, and accessibility is central to everything we do. We encourage candidates with disabilities who meet the job requirements to apply, and we’re here to support you with any accommodations during the hiring process

Please note that only team members who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.