Operations Manager (Project Manager : Store Development)

Flink Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency is seeking an Operations Manager to oversee the launch and daily operations of a Cash and Carry retail business in Johannesburg. The ideal candidate will have 5–8 years of experience in retail operations with a proven ability to open multiple stores successfully. This role offers a competitive salary and the opportunity for career advancement in a dynamic work environment.

Benefits

Competitive salary

Performance incentives

Career advancement opportunities

Qualifications

• Minimum 5–8 years in retail operations, preferably in Cash & Carry.
• Proven track record of opening multiple retail stores from phase one.
• Experience managing large teams and multi-site operations.

Responsibilities

• Lead the end-to-end store launch process including site evaluation.
• Manage daily operations across existing and new stores.
• Recruit, train, and onboard store teams ahead of launch.

Skills

Retail operations experience

Strong leadership skills

Project management

Communication skills

Customer-focused mindset

Tools

Excel

POS systems

ERP platforms

Job description

SUMMARY :

Our client is looking for an Operations Manager to join their team in Johannesburg North

POSITION INFO :

Roles and Responsibilities

Role Purpose

We’re seeking a seasoned Operations Manager to lead and optimize the daily operations of our Cash and Carry retail business. This role is ideal for a hands-on leader with proven experience in launching new retail stores from the ground up—site selection, layout planning, staffing, systems setup, and grand opening execution.

Key Responsibilities

New Store Development

Lead end-to-end store launch process : site evaluation, lease negotiation, layout design, and fit-out coordination

Oversee procurement and installation of fixtures, equipment, and POS systems

Recruit, train, and onboard store teams ahead of launch

Develop and execute pre-opening plans including stock loading, merchandising, and compliance checks

Coordinate grand opening strategy with marketing and operations teams

Retail Operations

Manage daily operations across existing and new stores, ensuring efficiency and profitability

Monitor inventory levels, shrinkage, and replenishment cycles

Implement SOPs for receiving, storage, and customer service

Ensure compliance with health, safety, and regulatory standards

Drive operational KPIs including turnover, margin, and customer satisfaction

Team Leadership

Lead, mentor, and develop store managers and operational staff

Conduct performance reviews and identify training needs

Foster a culture of accountability, service excellence, and continuous improvement

Qualifications & Experience

Minimum 5–8 years in retail operations, preferably in Cash & Carry or environments

Proven track record of opening multiple retail stores from phase one

Strong knowledge of retail systems, merchandising, and supply chain

Experience managing large teams and multi-site operations

Proficiency in Excel, POS systems, and ERP platforms

Desired Attributes

Strategic thinker with operational agility

Strong leadership and project management skills

Excellent communication and stakeholder engagement

Ability to thrive under pressure and meet tight deadlines

Customer-focused with a commercial mindset

What We Offer

Opportunity to shape and expand a growing retail footprint

Competitive salary and performance incentives

Supportive leadership and room for career advancement

Dynamic, fast-paced work environment with real impact

Employment Details

Employment Type : Permanent Employment

Industry : Wholesale and Retail

Work space preference :

Work Onsite

Ideal work province :

Gauteng

Ideal work city : Johannesburg

Salary bracket : R 30000 - 40000

Drivers License : CODE B (Car)

Own car needed :