Operations Manager -Financial Services

Hc Recruit; Johannesburg; On-site; ZAR 500 000 - 900 000; Full time

Job summary

An established industry player is seeking an Operations Manager to oversee multiple branches in the mining sector. This role focuses on enhancing operational effectiveness, ensuring client satisfaction, and maintaining financial performance. The ideal candidate will possess a strong background in operations management, with a proven ability to lead teams and manage large-scale projects. You will be responsible for driving continual improvement and ensuring compliance with reporting requirements. If you thrive in a dynamic environment and are passionate about operational excellence, this opportunity is perfect for you.

Qualifications

• 7+ years of experience in Operations Management with a strong focus on performance.
• Proven track record in managing teams and projects effectively.

Responsibilities

• Monitor branch performance and ensure operational excellence.
• Achieve client satisfaction through contract renewals and feedback ratings.

Skills

Operational Management

Financial Management

Analytical Thinking

Negotiation Skills

Stress Tolerance

Resilience

Education

Bachelor’s Degree in Business Administration

Degree in Operations Management

Degree in Finance

Job description

DBN000080 – OPERATIONS MANAGER – MINING SECTOR – JHB SOUTH

Purpose of the Job:

In charge of monitoring the different branch’s performance and operational effectiveness.

Required Qualifications:

• Bachelor’s Degree in Business Administration / Operations Management / Finance or related field
• Minimum of 7 years’ experience within an Operations Management position
• Proven track record in managing multiple teams and large-scale projects.
• Experience in financial management, including billing and collections.
• Familiarity with compliance and reporting requirements in the ESD or mining industry is advantageous.

Key Responsibilities:

• Continual improvement and operational excellence
• Hub Performance: Hub performance, both individually and collectively, percentage of hubs that reach or surpass agreed-upon KPIs.
• Client Satisfaction: Contract renewals and high feedback ratings.
• Financial Performance: The ratio of outstanding debt to billing accuracy and collection rate.
• Compliance with Report Submission: 100% of reports are submitted on time.
• Operational Efficiency: Shortening turnaround times and operational bottlenecks
• Financial & Business Acumen
• Confident
• Ability to negotiate effectively
• Analytical Thinking
• Tolerance for stress
• Resilient

Please Note: Only shortlisted candidates will be responded to. Should you not receive a response within two weeks of your application, please consider yourself unsuccessful.