Operations Manager - Durban

Bidvest Prestige; Durban; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading company in the cleaning industry is seeking a manager to oversee operational activities in Durban. The role involves ensuring service level agreements are met, managing client relationships, and maintaining health and safety standards. Candidates should have a relevant diploma, industry experience, and a valid driver's license.

Qualifications

• 3 years knowledge and experience in the Cleaning / Hygiene industry or Outsourced property services.
• Must have a valid SA Drivers’ License.

Responsibilities

• Manage operational activities to support company strategic plan.
• Ensure client service level agreements are adhered to.
• Conduct site visits and report on activities.
• Implement cleaner work schedules and evaluate performance.

Skills

Knowledge of OHS Act

Basic knowledge of HR related issues

Knowledge of ISO 9001 Quality Management

Knowledge of Risk Management Systems

Education

NQF Level 6 Diploma in Property Management

Project Management

Operations Management

Matric (Senior Certificate)

SAFMA Certified Facilities Supervisor

Job description

Job Location : KwaZulu-Natal, Durban Deadline : June 20, 2025 Quick Recommended Links

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MAIN OUTPUTS

• Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
• Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.
• Establish and monitor a cleaning plan for each building in accordance with the service level agreements
• Conduct site visits of allocated sites and report on activities, results and recommendations.
• Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment
• Control and management of Company assets.
• Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures
• Ensure to maintain health and safety requirements on sites, keep safety file up to date
• Ensure the staff is trained on Health and Safety as required by the OSH Act
• Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts
• Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
• Provide monthly horizontal feedback and variance explanations

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements :

• NQF Level 6 : Diploma Property Management, Project Management, Operations Management or related formal qualification
• SAFMA Certified facilities Supervisor
• Matric (Senior Certificate)
• Must have a valid SA Drivers’ License
• 3 years Knowledge and experience in the Cleaning / Hygiene industry or Outsourced property services
• Basic knowledge of HR related issues and procedures; Property Management
• Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems