Operations Manager [Catalogue Manager]

MBA-Exchange.com; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An innovative and dynamic online retailer is seeking a talented Catalogue Listings Manager to lead a team in Cape Town. This role offers the chance to shape the catalogue management process, ensuring high-quality product listings while working in a fast-paced, entrepreneurial environment. The ideal candidate will possess strong analytical skills, a solutions-oriented mindset, and a passion for e-commerce. Join a company that values creativity, collaboration, and continuous improvement, and help drive the future of online retail in Africa. If you're ready for a challenge and want to make a significant impact, this is the opportunity for you!

Qualifications

• Bachelor's degree or equivalent with 5-10 years of relevant experience.
• 3+ years of experience in a managerial role with large teams.

Responsibilities

• Manage a team responsible for catalogue data uploads and edits.
• Ensure quality targets and turnaround times are met.
• Coordinate cross-functional teams for catalogue improvements.

Skills

Analytical Skills

Team Management

Communication Skills

Critical Thinking

Problem Solving

Education

Bachelor's degree in Management

5-10 years relevant working experience

3 years+ managerial experience

Job description

takealot.com, a leading South African online retailer, is looking for a highly talented Catalogue Listings Manager to join our Merchandising, Promotions & Catalogue team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative and hard-working people with integrity to join us. We offer a market-related Total Remuneration Package, which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

The position reports to the Head of Merchandising, Promotions & Catalogue.

Your responsibilities will include:

• Management of a team that is responsible for the catalogue data uploads of new catalogue listings and editing of existing catalogue listings across both Retail and Marketplace
• Reporting on Catalogue Activity and Productivity ensuring turnaround times and quality targets are achieved.
• Fault finding, root cause investigations, preventative measures and continuous improvements
• Ensuring standards and processes are in place to deliver accurate and complete listings
• Balancing of resources between different operational teams including resource planning and task pipeline management to deliver on performance targets related to quality, throughput and stakeholder management.
• Ensuring the correct implementation of the Catalogue Product Information Requirements document
• Maintain any changes to the catalogue systems, process and procedures and update the catalogue user guides accordingly
• Working cross-functionally with the Retail Divisionals and Marketplace Team as the point of contact for internal priorities
• Working with the Catalogue product team to ensure the roadmap supports strategies for improving the quality and scale of new product listings
• Where relevant, manage the catalogue creation charge-out function for Merchants
• Coordinating and controlling photography services

Attributes required:

• Solutions-oriented, can-do attitude, self-motivated
• Strong analytical and critical thinking, using data to inform decisions
• Strong team management, structured thinking & prioritization skills
• Attention to detail and high standards of quality
• Strong communication skills, both written and spoken
• Excellent team player

Qualifications and Experience:

• Bachelor’s degree or similar related to management or 5-10 years relevant working experience
• 3 Years+ managerial experience
• Experience with large-data (Advantageous)
• Retail/FMCG experience (Advantageous)
• Proven track record in managing a large team
• Track record of improving business systems and processes
• Able to communicate business requirements to product teams

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

We seek to Employ an Extra Ordinary Min d who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above criteria and are an Extraordinary Mind , come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.