Operations Manager (49769)

Ntice Sourcing Solutions; East London; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A logistics company in East London is seeking an experienced Operations Manager to oversee warehouse operations and logistics. The ideal candidate will focus on compliance, client satisfaction, and team leadership within the FMCG sector. Responsibilities include inventory management, client interactions, and staff management. A minimum of 5 years in a similar role and a relevant tertiary qualification are required. This position offers an opportunity to lead operations and enhance efficiency.

Qualifications

• Minimum of 5 years' experience in a similar role within the FMCG industry.
• Proven experience managing a small fleet of trucks.
• Experience handling chemical storage and understanding the related risks.

Responsibilities

• Onboard clients onto the Cargowise Warehouse Management System.
• Oversee weekly cycle counts.
• Optimize warehouse layout for efficient operations.
• Respond to client complaints professionally.
• Lead and manage warehouse staff.

Skills

Warehouse operations

Inventory management

Client interaction

Team leadership

FMCG knowledge

Education

Grade 12 (Matric)

Tertiary qualification in Supply Chain or Logistics Management

Tools

Cargowise Warehouse Management System

Job description

Job title : Operations Manager (49769)

Job Location : Eastern Cape, East London Deadline : September 05, 2025 Quick Recommended Links

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Job Description

A dynamic opportunity has become available for an experienced Operations Manager in East London.

The ideal candidate will oversee warehouse and logistics operations, with a strong emphasis on compliance, client satisfaction, team leadership, and inventory control.

This role is best suited to a results-driven professional with solid experience in warehouse operations, particularly within the FMCG sector.

Minimum Requirements :

Grade 12 (Matric)

Tertiary qualification in Supply Chain or Logistics Management (Diploma or Degree)

Minimum of 5 years' experience in a similar role within the FMCG industry

Proven experience managing a small fleet of trucks

Experience handling chemical storage and understanding the related risks

Familiarity with the Cargowise Warehouse Management System

Strong skills in warehouse layout optimization and inventory management

Key Responsibilities :

Inventory Management :

Onboard all clients onto the Cargowise Warehouse Management System

Ensure automated and accurate stock-on-hand reports are regularly shared with clients

Oversee weekly cycle counts and ensure comprehensive product coverage

Conduct monthly physical stock counts in accordance with SLA requirements

Submit cycle count and stock take results to clients per SLA timelines

Operations :

Complete and document weekly CHEP pallet reconciliations

Monitor Material Handling Equipment (MHE) checklists daily and address issues promptly

Log and investigate all client claims timeously

Optimize warehouse layout and space for efficient operations

Implement and maintain quality checks throughout the warehouse processes

Ensure compliance with health, safety, and operational regulations

Client Interaction :

Respond swiftly and professionally to client complaints

Submit detailed monthly client complaint reports to General Manager

Attend SLA review meetings with clients when necessary

People Management :

Lead and manage warehouse staff, assign duties, and provide necessary training

Oversee and coordinate contract labour to ensure productivity and efficiency

Finance & Reporting :

Ensure accurate recording of all operational billing activities

Review and update the monthly billing schedule

Contribute to monthly management reports, including :

CHEP Reconciliation

EC Scorecard

Stock Loss Report

Operational Report

OTP Progress Report

Management Review Pack

Transportation / Logistics jobs