Operations Manager

Ability Executive Recruitment; South Africa; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics recruitment agency seeks a candidate to manage inventory, client interactions, and finance in South Africa. Applicants must have a Matric and relevant tertiary qualification in Supply Chain & Logistics Management, with at least 5 years of FMCG experience. Key responsibilities include leading warehouse staff, managing billing, and preparing management reports using Cargowise.

Qualifications

• Matric is required.
• Minimum 5 years' experience within the FMCG industry.
• Experience in storage of chemicals and understanding the associated risks.

Responsibilities

• Ensure all clients are onboarded onto Cargowise.
• Conduct monthly physical stock counts for each client.
• Lead and manage warehouse staff, assign tasks and ensure proper training.

Skills

Inventory management

Client interaction

People management

Finance management

Understanding of Cargowise

Education

Relevant tertiary qualification - Supply Chain & Logistics Management diploma/degree

Tools

Cargowise

Job description

The main purpose of this position is to handle inventory management, operations, client interaction, people management, finance, and management reports.

REQUIREMENTS:

• Matric
• Relevant tertiary qualification - Supply Chain & Logistics Management diploma/degree
• Minimum 5 years' experience within the FMCG industry
• Management of a small fleet of vehicles
• Experience in storage of chemicals and understanding the associated risks
• Experience with Cargowise

DUTIES:

Inventory management:

• Ensure all clients are onboarded onto Cargowise
• Set up automated stock on hand reports for clients
• Use Cargowise effectively for client stock takes
• Plan weekly cycle counts for the entire product range
• Conduct monthly physical stock counts for each client, comparing physical stock to Cargowise records
• Submit cycle count and stock take results to clients as per SLA requirements

Operations:

• Ensure weekly CHEP reconciliations are completed and documented
• Review daily Material Handling Equipment (MHE) checklists and address deviations and repairs
• Log and investigate all claims or potential claims
• Manage warehouse space to optimize layout and product movement
• Oversee quality control and compliance management

Client interaction:

• Address all client complaints promptly
• Provide a monthly report to GM detailing complaints received
• Attend SLA meetings with clients as required

People management:

• Lead and manage warehouse staff, assign tasks, and ensure proper training
• Manage contract labor

Finance:

• Ensure all operational billing activities are completed monthly
• Review monthly billing schedules
• Implement cost control measures

Management reports:

• Prepare monthly management reports including CHEP reconciliation, EC scorecard, stock loss report, operational report, OTP progress report, and management review pack