Operations Manager

Excellerate JHI; Sandton; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player in real estate services is seeking an Operations Manager to lead a dynamic team in property management. This role offers the chance to optimize operational efficiency while overseeing budgeting, maintenance, and tenant relations. The ideal candidate will have a strong background in facilities management, technical skills, and excellent communication abilities. Join a forward-thinking company that values your contributions and fosters professional growth. If you're passionate about creating high-performance solutions and enhancing property management operations, this is the opportunity for you.

Qualifications

• 3-5 years of experience in Facilities or Operations Management.
• Strong understanding of building compliance and HSE requirements.
• Proven experience in managing service level agreements (SLAs).

Responsibilities

• Lead budgeting and expense control efforts for property management.
• Oversee repairs, maintenance, and cleaning services.
• Ensure statutory compliance and manage property damage claims.

Skills

Leadership Skills

Organisational Abilities

Communication Skills

Technical Skills

Budgeting and Expense Control

Contract Management

Basic Numeracy Skills

Education

Grade 12 Qualification

Tools

MS Office (Excel, Word, PowerPoint)

SAP

MDA

Job description

Who We Are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing, and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About The Role

We are seeking an Operations Manager to oversee a cluster of buildings within our client portfolio. The ideal candidate will possess strong leadership skills, excellent organisational abilities, and a proven track record in property management operations. This role requires effective communication with tenants, clients, contractors, and internal stakeholders to maintain high standards of property management. If you thrive in a dynamic environment and have a passion for optimising operational efficiency in property management, we encourage you to apply.

What You Will Bring

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Building compliance and HSE requirements
• Advanced technical knowledge
• Experience in overseeing daily operations and coordinating team efforts
• Proficiency in computer applications including MS Office (Excel, Word, PowerPoint), as well as business systems such as SAP and MDA
• Awareness and implementation of quality standards
• Basic contract management abilities
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers
• Working knowledge and understanding of lease conditions
• Administration principles and reporting expertise
• Understanding of cost budgeting and control
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What You Will Be Doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Key responsibilities include:

• Budgeting and expense control
• Managing and creating purchase orders
• Overseeing repairs, emergency, and routine maintenance
• Coordinating cleaning and security services
• Conducting inspections such as reinstatement, vacancy assessments, building conditions, and OHS compliance
• Energy management
• Liaising with internal and external parties on housekeeping and building-related queries
• Ensuring statutory compliance and managing public liability and property damage claims
• Planning and executing scheduled maintenance
• Managing ad-hoc projects and tenant installations
• Monitoring monthly deviations, seeking approvals, and ensuring operational compliance

If you are ready to take the next step in your career and make a significant impact in property management, we encourage you to apply for the Operations Manager position. Bring your expertise in facilities management, budgeting, and tenant relations to our dynamic team.