We are seeking an Operations Manager
The incumbent will be responsible for the entire hygiene operations process in the branch and plan for the smooth and cost-effective running of the department.
What We’re Looking For
- Grade 12 (Matric)
- 5 years logistics / operations experience
- Logistics diploma or degree an advantage
- Knowledge of vehicle tracking systems
- Track record in managing skilled/semi-skilled labour
- Experience in union negotiations
- Proficiency in Microsoft programs
- Able to implement change and plan for maximum cost efficiencies
Key Responsibilities:
- Manage operational assets including stock, vehicles, consumables, maintenance requirements of vehicles and stock.
- Plan and distribute company assets for maximum efficiency in servicing and delivery of stock.
- Train, maintain, and implement logistics standards related to vehicle efficiency, fuel consumption, maintenance, service benchmarks, and vehicle tracking.
- Prevent vehicle accidents through driver training, assessments, and advanced driver training.
- Participate in a national operations peer group to ensure process and reporting consistency and share best practices.
- Issue daily work schedules and report variations to the branch manager.
- Take overall responsibility for health and safety in operations.
- Recruit staff, manage performance, discipline, and dismissals to maximize productivity while minimizing risk.
- Ensure staff training and motivation aligned with company goals.
- Manage daily clocking times and overtime to ensure accuracy and minimize excess costs.
- Train staff for relevant positions.
- Handle customer liaison regarding operational issues.
- Manage timesheets on Turbo Time for weekly payroll.
- Ensure timely submission of timesheets, leave forms, and employment documents to payroll.
- Conduct face-to-face coaching with drivers and provide feedback to the branch manager.
- Handle HR/IR matters.
- Manage PPE requirements for all staff.
- Conduct weekly toolbox talks.
- Deliver driver training and discipline, including Drive-Cam protocols.
- Review and adjust routing for cost-effective distribution.
- Investigate claims in conjunction with logistics analysis.
Key Performance Indicators:
- Reduce cost per KM for vehicles by type.
- Reduce accident claims.
- Improve service efficiency per vehicle type and reduce cost per service.
- Maintain consistent and accurate KPI reporting.
- Manage and reduce overtime costs.
- Keep material costs within budget.