Operations Manager

Indlu Living; Pretoria; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a dynamic and impactful real estate agency focused on township development. This role offers the opportunity to lead a team in ensuring operational efficiency and regulatory compliance while managing properties that contribute to community growth. With a focus on financial performance and tenant satisfaction, you will play a crucial role in shaping the future of affordable housing in the region. If you have a passion for real estate and a commitment to excellence, this position is perfect for you.

Benefits

Career Growth Opportunities

Dynamic Work Environment

Competitive Salary

Qualifications

• 5+ years in operations or property management.
• Experience in affordable housing management is advantageous.

Responsibilities

• Oversee compliance with PPRA regulations.
• Optimize rental collections and manage evictions.
• Supervise maintenance and tenant satisfaction.

Skills

Financial Acumen

Budget Management

Legal Handling of Evictions

Leadership

Problem-Solving

Negotiation Skills

Education

Degree in Real Estate

Diploma in Business Administration

Finance Degree

Tools

Property Management Software

CRM Tools

Job description

Job Overview

To oversee the day-to-day management of our real estate agency specializing in affordable rental housing in townships.

The role will ensure operational efficiency, financial performance, regulatory compliance, and effective property management.

About Us

The company manages a portfolio of properties owned by individual landlords and corporate clients, located in township areas.

Why Join Us

• Be part of a growing and impactful real estate agency focused on township development.
• Work in a dynamic environment with high social impact.
• Competitive salary and career growth opportunities.

Description of Responsibilities

Compliance & Regulatory Management

• Ensure all operations and staff comply with PPRA regulations and other legal requirements.
• Oversee lease agreements, ensuring compliance with legal standards and company policies.
• Collaborate with the PPRA compliance officer to meet compliance standards.

Financial Performance & Collections

• Optimize monthly rental collections.
• Implement strategies to reduce arrears and bad debts.
• Oversee debt collection processes, including liaising with third-party collectors.
• Manage eviction procedures in coordination with legal teams.

Property & Facility Management

• Supervise maintenance and groundskeeping to keep properties in top condition.
• Develop cost-effective maintenance schedules and emergency repair protocols.
• Ensure tenant satisfaction while maintaining budget constraints.
• Monitor and optimize operational expenditures.
• Assist with capital expenditure projects, ensuring proper execution and budgeting.

Team & Performance Management

• Oversee Property Managers and Area Managers to ensure effective tenant and landlord relations.
• Provide leadership, training, and mentorship to team members.

Core Competencies

• Strong financial acumen and budget management skills.
• Legal handling of evictions and related matters.
• Leadership experience in managing multi-site teams.
• Excellent problem-solving and negotiation skills.
• Proficiency in property management software and CRM tools.
• High ethical standards and professionalism.

Knowledge & Experience

• 5+ years in operations, property management, or real estate.
• Experience in affordable housing or township-based property management is advantageous.
• Strong knowledge of PPRA regulations and compliance.

Requirements

• Degree or diploma in Real Estate, Business Administration, Finance, or related field (preferred).
• PPRA registration or relevant certifications are advantageous.
• Minimum of 5-7 years in real estate management, including property management, acquisitions, and strategic planning.
• Own reliable transport and ability to travel.
• Reside in Pretoria area.

Note: This job description is a general outline and may include additional duties as needed. Employment will comply with the Employment Equity Act.

Only successful candidates will be contacted. Please forward your CV to [contact details].