Operations Manager

An Internal Vacancy exists for an Area Manager in the Guarding Division, Piet Retief.

The suitable candidate’s main responsibilities and duties include, but are not limited to the following:

1. Security advice to clients;
2. Threat and Risk assessments;
3. Client liaison and professional client relationship;
4. Manpower management, equipment management and rostering;
5. Completion of daily, weekly and monthly reports;
6. Effectively dealing with and managing client complaints;
7. Ensure contractual requirements are met at all times;
8. Ensure compliance to the Company’s disciplinary code;
9. Maintenance of the NOSA quality system;
10. Initiating and chairing disciplinary hearings;
11. Health and Safety Management;
12. Ensuring Security Officers problems that are reported are solved;
13. Ensure that all company SOP’s are followed;
14. Ensure training takes place as and when required;
15. After hour visits and assisting with shift changes as a standby manager;
16. Must be able to attend meetings and take calls to assist with matters of urgency even on rest days;
17. Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality;

Preferred qualifications / attributes / skills:

1. PSIRA certification – Grade A;
2. Valid regulation 21 certificate;
3. Retail and hospitality experience advantageous;
4. Relevant experience in a managerial or similar position;
5. Must be confident in dealing with the public;
6. First aid and fire-fighting training will be advantageous;
7. Bilingual (English and any other South African language);
8. Computer literate and knowledge of MS Office;
9. The ability to communicate and present at all levels and work under pressure;
10. Willing to undergo polygraph tests;
11. Clean disciplinary, criminal and credit record;
12. Driver’s License and own reliable transport;
13. Retail and Hospitality experience will be advantageous;