Operations Manager

Architectural Services; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the security services sector is seeking Operations Managers for their Johannesburg branch. The successful candidates will oversee site operations and security requirements, ensuring efficiency and compliance with client specifications. Candidates should have a solid background in management and security, along with essential qualifications. A focus on developing skills in a supportive environment is paramount for this role.

Qualifications

• PSIRA Grade A / B registered and accredited.
• Minimum 2 - 5 years' Site Supervisory or Management experience.
• Valid driver's license with own reliable transport.

Responsibilities

• Manage all operations effectively by posting Security Officers.
• Ensure site-specific security requirements are adhered to.
• Report daily, weekly, and monthly activities and incidents.

Skills

Communication

Planning

Organizational Skills

Interpersonal Skills

Analytical Skills

Education

Grade 12 (Matric) or equivalent

Job description

JHB. We have two vacant positions for Operations Managers at our Robertville Branch (Johannesburg).

The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client's needs are always efficiently and professionally met (as per the SLA).

Responsibilities include:

• Posting Security Officers and managing all operations in a timely and effective manner.

Minimum Requirements:

• Grade 12 (Matric) or equivalent.
• PSIRA Grade A / B registered and accredited, up to date.
• No Criminal Record or pending cases.
• Valid driver's license with own reliable transport.
• Minimum 2 - 5 years' Site Supervisory or Management experience.
• Staff Management experience essential.
• Computer literacy.
• Must reside in the greater Johannesburg area or be willing to relocate at own cost.

Key Performance Areas include:

• Maintaining good relations with clients regarding security services rendered.
• Daily feedback and liaison with Fidelity Security Services Management and Clients.
• Reporting on daily, weekly, and monthly activities, incidents, accidents, and investigations.
• Obtaining statements for investigations.
• Ensuring timely posting of Security Officers for full site coverage on day and night shifts, as per SLA.
• Ensuring Security Officers meet contractual requirements.
• Disciplining staff as needed.
• Attending CCMA and Labour Court when required.
• Evaluating service levels and recommending improvements.
• Assessing premises for security risks and implementing barriers.
• Auditing access registers daily and generating reports.

Core Competencies:

• Good verbal and written communication skills.
• Strong planning, organizational, and administrative skills.
• Interpersonal and client liaison skills.
• Experience in investigation techniques and report writing.
• Willingness to work extended or flexible hours.
• Ability to work under pressure and independently.
• Analytical, critical thinking, and planning skills.

Note: We reserve the right not to make an appointment.

Preference is given to existing employees, with encouragement for Historically Disadvantaged Candidates and Black Female Candidates, in line with our transformation policy.

Fidelity Services Group (Pty) Ltd promotes fair practice and continuous development of our human capital.