Operations Manager

Seidor; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a motivated client liaison to enhance client relationships and drive business growth. This role involves negotiating services, developing new client relationships, and conducting customer surveys to gather feedback. The ideal candidate will possess strong sales skills, excellent communication abilities, and a comprehensive understanding of business development. Join a dynamic team dedicated to providing top-notch inspection services and making a significant impact in the industry. If you are client-oriented and ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• University graduate in Business or related field required.
• 1+ years of experience in Sales or Business Development.

Responsibilities

• Liaise with clients for service inquiries and presentations.
• Negotiate inspection services and rates with clients.
• Organize sales visits and maintain client relationships.

Skills

Sales Skills

Business Development

Client Relationship Management

Negotiation Skills

Communication Skills

Education

Bachelor's degree in Business or related field

Job description

SGS is the world's leading testing, inspection and certification company. SGS is recognized as the global benchmark for sustainability, quality and integrity.

Our 98,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Client / Affiliates liaison for all correspondence including service inquiries, receipt of client inquiries and delivery of presentation to clients.

1. Negotiate / offer inspection services and rates to clients.
2. Search and develop new clients.
3. Record / summarize the volume of clients and the key commodities.
4. Organize sales visits to clients.
5. Conduct customer surveys and record their feedback.
6. Maintain good relationships with clients through calling, email, and visiting.
7. Search other competitors' rates & performance.
8. Handle collection of new clients and key clients as assigned by the Direct Manager.
9. Submit weekly and monthly reports to the Direct Manager.
10. Perform other tasks as requested by the Direct Manager.

Qualifications

1. College or University graduate in either Business Sector including Economics, Commerce, Business Administration, or related disciplines.
2. Fluent in English (comprehensive in writing and speaking).
3. At least 1-year experience in Sales, Business Development, or similar roles.
4. Experience in B2B transactions is preferable.
5. Interest in service-related business.
6. Patience, client-oriented, and commercial awareness.
7. Ability to work independently as well as collaboratively.
8. Good communication skills (both writing and speaking).