Operations Manager

Jobs2day; East London; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A logistics and operations firm in East London is seeking an Operations Manager to oversee warehouse operations and inventory management. The ideal candidate should have a relevant qualification and at least 5 years of experience in the FMCG industry, alongside proficiency in Cargowise. This role demands strong leadership, attention to detail, and the ability to handle client interactions effectively.

Qualifications

• Minimum of 5 years' experience in the FMCG industry.
• Management experience of a small fleet of vehicles.
• Experience in storage of chemicals with knowledge of associated risks.

Responsibilities

• Ensure all clients are onboarded onto Cargowise 1 Warehouse Management System.
• Implement quality checks for product integrity throughout the warehouse process.
• Lead and manage warehouse staff, ensuring proper training.

Skills

Attention to detail

Business acumen

Organizational skills

Excellent customer relationship management skills

Supervisory and leadership skills

Above average communication skills

Education

Grade 12

Relevant tertiary qualification in Supply Chain and Logistics Management

Tools

Cargowise Warehouse Management System

MS Office

Job description

Job Title: Operations Manager
East London

Salary Range: R400 000 R600 000 CTC pa

Qualifications

• Grade 12
• Relevant tertiary qualification Supply Chain and Logistics Management diploma / degree

Experience

• Minimum of 5 years' experience within the FMCG industry
• Management of a small fleet of vehicles
• Experience of storage of chemicals and understanding the associated risks
• Experience of Cargowise Warehouse Management system

Inventory management

• Ensure that all clients are on-boarded onto Cargowise 1 Warehouse Management System
• Ensure that automated stock on hand reports is set up for clients
• Ensure that the Cargowise system is effectively used for client stock make
• Ensure weekly plan accounts to cycle counts for entire product range
• Ensure each client account is subjected to a monthly physical stock count comparing the physical stock on floor to Cargowise stock at hand in line with the SLA requirements
• Ensure that cycle counts and stock take results are submitted to clients in line with SLA requirements

Operations

• Chep recons ensure weekly CHEP reconciliations are completed and documented
• Material handling equipment ensure that all MHE checklists are reviewed daily and that all deviations and repairs required are attended to
• Claims ensure that all claims or potential claims are being logged and investigated
• Warehouse lay-out and optimization managing warehouse space to maximize storage capacity and streamline product movement
• Quality control implementing quality checks to ensure product integrity throughout the warehouse process
• Compliance management ensure adherence to safety regulations and company policies within the warehouse

Client interaction

• Ensure all client complaints are being dealt with timeously
• Submit a monthly report to General Manager, detailing complaints received
• Attend SLA meetings with clients where required to do so

People management

• Leading and managing warehouse staff, assigning tasks and ensuring proper training to maintain operational efficiencies
• Contract labour management

Finance

• Ensure that all operational billing activities are accounted for monthly
• Review monthly billing schedules
• Cost control measure to be put in place

Management reports

• The monthly management reports to be done CHEP recon, EC scorecard, Stock loss report, Operational Report, OTP Progress report, Management review pack

Skills

• Attention to detail
• Business acumen
• Organizational skills
• Excellent customer relationship management skills
• Supervisory and leadership skills
• Above average communication skills

Competencies

• Sound warehousing operations and warehouse management skills
• Sound knowledge in the handling, storage and transportation of dangerous goods
• Sound level of computer proficiency MS Office