Operations Manager

Yassir; Cape Town; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Yassir is seeking an Operations Manager to lead partner operations in Cape Town. The ideal candidate is an analytical leader with strong project management skills and a passion for driving impactful results in a rapidly growing marketplace. Join a dynamic team that emphasizes social values while reshaping service delivery in the region.

Benefits

Ground floor opportunity with the team

Opportunity to change the world and infuse social values

Sharp motivated coworkers in a fun office environment

Qualifications

• Great analytical thinker with deep data analysis to help design solutions.
• Super strong project management skills with a focus on proactively finding practical solutions.
• Outstanding written & verbal communication skills in local language and English.

Responsibilities

• Lead the operations for Yassir and documentation creation to build scalable systems.
• Ensure partner satisfaction and manage utilization of the partner fleet.
• Gather and leverage analytical insights to deliver impactful results.

Skills

Analysis Skills

Leadership Experience

Process Improvement

Operations Management

Retail Management

Job description

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria Morocco and Tunisia with recent expansions into France Canada and SubSaharan Africa . It is backed $200M in funding by VCs from Silicon Valley Europe and other parts of the world.

We offer ondemand services such as ridehailing and lastmile delivery. Building on this infrastructure we are now introducing financial services to help our users pay save and borrow digitally.

Helping usher the continent into a digital economy era. Were not just about serving people were about creating a marketplace to bring people what they need while infusing social values.

ABOUT THE ROLE

In this role you will be leading the operations for Yassir. Documentation and creating efficient scalable systems are your thing. People love working with you because you make everyones life easier and you always know the status of projects. You are a very good problem solver with hustle and customer facing skills and can effortlessly switch back and forth between planning & . You must be highly analytical ROIfocused with a strong track record of driving meaningful growth and engagement ideally for a directtoconsumer or B2B service. The position demands both a keen business sense strong planning and multitasking skills to achieve business objectives. The ideal candidate is a team player who can work in a matrixed country organization is relentlessly passionate about growing and engaging with partners and customers.

What You Will Do

• A mission critical leader in the city working closely with the GM to guarantee supply and leverage deep analytical insights to deliver high impact results.
• Analytics and data drive everything we do : transportation strategy decisions and people. We have two networks we are trying to build : partners and customers.
• Responsible for the supply of partners in Cap Town. The focus is on building the largest partner fleet getting the most out of it and ensuring the quality of the user experience.
• Design innovative processes to onboard partners manage utilization and ensure partner satisfaction.

What Youll Need

• Passion for Analytics : great analytical thinker with deep data analysis to help design solutions and optimize fleet utilization.
• Hunger to get things done : Super strong project management skills with a focus on proactively finding practical solutions to problems
• Leader : need to be that person who can take the first step inspire a room full of people to surpass themselves and build a loyal community
• Strong Work Ethic :
• People Skills : need to be able to build and maintain relationships with a diverse group of people. Selling ideas and beliefs is what will make you successful.
• Entrepreneurship : always thinking about the business and owning it!
• Target driven and ability to drive meeting of very aggressive targets
• Strong commercial sense sharp problem solver and ability to get things done
• Experience working / living in the region
• Must have outstanding written & verbal communication skills in (local) and English
• Demonstrated ability to prioritize selfstart contribute under pressure and meet tight deadlines
• Highly organized creative and critical thinker
• Organized and obsessive about details
• Hard working passionate and looking to embrace the challenge
• Thrive in high impact / high profile situations
• Experience abroad or in a multinational is a plus but nor required.
• Enthusiastic about Yassir!

PERKS

• Ground floor opportunity with the team; shape the strategic direction of the company
• The rare opportunity to change the world around you such that everyone around you is using the product you built. Were not just another app were infusing social values and reinventing how services are provided
• Sharp motivated coworkers in a fun office environment

BENEFITS

• Great compensation and bonuses including stock options.
• Paid company holidays
• Full social coverage

At Yassir we believe in the power of diversity and the importance of an inclusive culture. So if youre ready to bring your unique perspective and experiences to the table then were excited to listen.

Dont just apply for a job come and be a part of our journey. Lets create a better tomorrow together.

We look forward to receiving your application!

Best of luck

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

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