Operations Engineer

Sabenza IT & Recruitment; Pretoria; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading recruitment firm in Pretoria is seeking an Operations Engineer (Advanced) to enhance IT services and processes. The role involves managing configuration data and ensuring operational excellence across a large enterprise environment. Candidates should have at least 5 years in IT Service Management, be fluent in English, and possess relevant ServiceNow certifications. This position is perfect for team players who thrive in international environments, offering a chance to make a significant impact on operations.

Qualifications

• Minimum 5 years working experience in IT Service Management.
• ServiceNow certifications are required.
• ITIL v4 Certification is advantageous.

Responsibilities

• Take ownership of IT services and configuration data.
• Design and govern operational processes.
• Serve as expert for CMDB and Service Configuration.

Skills

Fluent English-speaking

IT Service Management

Team-player

Education

ServiceNow certifications (ITSM Fundamentals, CSDM, CMDB)

ITIL v4 Certification

Job description

Pretoria, South Africa | Posted on 10/02/2026

Are you the kind of person who loves turning complex IT environments into well-oiled, predictable and reliable operations?

Do you get a quiet thrill from clean data, perfectly aligned processes and platforms that just work?

We’re looking for an Operations Engineer (Advanced) to take ownership of how IT services, configuration data and operational processes are designed, governed and continuously improved across a large, modern enterprise environment.

In this role, you’ll be the go-to expert for CMDB and Service Configuration, helping teams run faster, smarter and with far fewer surprises.

Requirements

• Fluent English-speaking, including business reading and writing.
  
• ServiceNow certifications (ITSM Fundamentals, CSDM, CMDB).
  
• ITIL v4 Certification advantageous.
  
• Min 5 years working experience in IT Service Management.
  
• Team-player (working in an international environment and team).