Operations Coordinator – Africa Mining

Brink’s Inc; Sandton; On-site; ZAR 250,000 - 500,000; Full time

Job summary

A leading company in secure logistics seeks a Logistics Coordinator to manage transportation and logistics operations. The candidate will be responsible for coordinating shipments, ensuring accuracy in documentation, and maintaining compliance with industry standards. Proficiency in English and French along with strong organizational skills are essential for success in this dynamic role.

Qualifications

• Proven experience in logistics coordination or related roles.
• Fluency in verbal and written French and English.
• High level of computer literacy.

Responsibilities

• Coordinate and monitor the transportation of goods.
• Ensure compliance with industry regulations and security protocols.
• Provide updates to customers on shipment status and resolve logistics issues.

Skills

Organization

Problem Solving

Communication

Data Entry

Logistics Coordination

Education

Matric

Tools

MS Office

Logistics Management Software

Job description

Principal Accountabilities

• To provide a professional, accurate, effective monitoring service and to co-ordinate with the operations departments, all applicable Brinks stations and sub-contractors.
• To ensure integrity, accuracy and confidentiality of all information gained is secure at all times by strict compliance and in accordance to the Security and Operational procedures and code of practice.
• Plan, schedule, and coordinate the transportation of goods, ensuring timely and secure delivery. (imports & exports)
• Monitor shipments, track deliveries, and manage logistics documentation.
• Coordinate with carriers, suppliers, and customers to arrange pick-ups and deliveries.
• Ensure compliance with industry regulations, company policies, and security protocols in all logistics operations.
• Maintain accurate and up-to-date records of all logistics activities, including shipment details, compliance documentation, POD’s, shipment planning sheet as well as shipment calendar.
• Serve as the primary point of contact for customers regarding logistics inquiries, updates, and issue resolution.
• Address and resolve any logistics-related issues promptly to ensure customer satisfaction.
• Provide accurate and timely updates to customers on shipment status and delivery schedules.
• Manage relationships with subcontractors and logistics service providers.
• Evaluate the performance of logistics vendors and suppliers, ensuring they meet quality and service standards.
• Utilize logistics management tools to track and manage shipments and other logistics data.
• Capture estimates and process vendor invoice in an accurate and timely manner.
• Maintain data accuracy and integrity in all logistics systems and databases.
• Work closely with operations, security, sales, finance, and other departments to ensure seamless logistics operations.
• Communicate effectively with team members, providing clear instructions and updates on logistics activities.
• Participate in cross-functional meetings and projects aimed at improving overall operational efficiency.
• Preparation of notifications to clients and sub-contractors regarding shipping arrangements.
• Query resolution & client liaison
• Monitoring of sub-contractor costs and application thereof
• Maintaining client database, office support and admin functions.
• Performing related duties as assigned from time to time.

Relationships (Leadership, Interpersonal Skills & Impact of Role)

Knowledge & Experience:

• Driver’s license
• Matric
• Fluent in verbal and written French and English
• High Level of computer literacy such as MS Office
• Proven experience in logistics coordination, operations, or related roles
• Strong organizational and problem-solving skills
• Skills in data entry with high levels of accuracy
• Proficiency in logistics management software and tools
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment

Knowledge of secure logistics or related industry