Operations Coordinator

The Operations Coordinator provides essential support to the operations team, ensuring the efficient execution of daily tasks and contributing to the smooth flow of operations. This role involves a combination of coordination, communication, data handling, and administrative duties, tailored to the specific needs of the assigned operations function (Driver Operations, DaaS Operations, or Courier/Last mile Operations).

Key Responsibilities:

1. Operational Support:
   • Assist in the implementation and management of efficient operational processes.
   • Handle day-to-day operational tasks to ensure smooth service delivery.
   • Coordinate activities within the assigned operations function (e.g., deliveries, driver schedules).
   • Support the team in achieving operational goals and objectives.
2. Communication and Collaboration:
   • Facilitate communication between internal teams and external stakeholders (e.g., drivers, partners).
   • Provide timely and accurate information to relevant parties.
   • Collaborate with team members to resolve operational issues and improve efficiency.
3. Data Handling and Reporting:
   • Assist with data collection, tracking, cleaning, and basic analysis.
   • Generate reports and dashboards as required.
   • Maintain accurate records and documentation.
4. Administrative Support:
   • Provide general administrative support to the operations team.
   • Handle tasks such as data entry, filing, and scheduling.
   • Support with project-related tasks as needed.

Qualifications, Experience, and Skills:

• Diploma or degree in logistics, business administration, or a related field is required.
• Experience in a relevant operational environment (e.g., logistics, transportation, customer service) is preferred.
• Strong communication and interpersonal skills.
• Excellent organisational and time-management skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in Google Sheets/Microsoft Excel.
• Data analysis and reporting skills.
• Problem-solving skills and attention to detail.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage