Operations & Content Assistant

Remote Recruitment; Cape Town; Remote; ZAR 279,000 - 357,000; Full time

Job summary

Remote Recruitment seeks an Operations & Content Assistant to act as the operational anchor between the founder and automated systems. You will maintain workflows in GoHighLevel, manage lead databases, and convert business results into engaging content.

This full-time, 100% remote role requires strong data handling, API/webhook know-how, and the ability to write in the founder's brand voice. Based in South Africa, you will support campaigns and social posts while ensuring data accuracy.

Qualifications

• Hands-on GoHighLevel experience maintaining workflows and CRM contacts.
• Strong spreadsheet skills (Google Sheets or Excel) for large datasets.
• Understanding of webhooks and API connections; able to troubleshoot basic connection failures.
• Proven ability to write clear, engaging content in a consistent brand voice.
• High attention to detail and proactive problem-solving.
• Fluent written and verbal English communication skills.
• Dedicated remote workspace in South Africa with reliable internet and backup power.

Responsibilities

• Maintain, monitor, and support automated workflows within GoHighLevel to ensure systems run smoothly.
• Troubleshoot routine workflow issues and reconnect dropped API integrations.
• Manage large contact databases and outreach lists, ensuring data accuracy.
• Convert closed deals and milestones into engaging social media posts and content assets.
• Conduct competitor research and monitor market trends to identify content themes.
• Draft outbound communications and social posts in the founder's brand voice.
• Provide hands-on oversight across automated systems, ensuring quality control at every stage.

Skills

GoHighLevel

Content writing

Data management

API / webhooks

Brand voice

Attention to detail

Tools

GoHighLevel

Google Sheets

Microsoft Excel

Job description

Operations & Content Assistant

Salary: R25 000 - R32 000 per month

Our client is a fast-paced business consultancy looking for an organised, tech-minded Operations and Content Assistant. In this role, you will act as the operational anchor between the founder and core automated systems. You will be responsible for maintaining workflows, managing lead databases, and turning business results into compelling social media and marketing content.

What you will do

• Maintain, monitor, and support automated workflows within GoHighLevel to ensure systems run without disruption.
• Troubleshoot routine workflow issues, reconnect dropped API integrations, and keep data moving accurately.
• Manage and maintain large contact databases (including outreach lists of over 28,000 records) and spreadsheets, ensuring high data accuracy and clean record organisation.
• Convert closed deals and business milestones into engaging social media posts, case studies, and content assets.
• Conduct competitor research and monitor market trends to identify successful content themes and formats.
• Draft outgoing communications, email campaigns, and social posts written in the founder's brand voice for quick review and approval.
• Provide hands-on human oversight across automated systems, including outreach and AI voice workflows, ensuring quality control at every stage.

What we are looking for

• Hands-on experience working inside GoHighLevel (GHL), specifically maintaining workflows and managing CRM contacts.
• Strong competence with spreadsheets (Google Sheets or Microsoft Excel) for managing, cleaning, and auditing large datasets.
• A practical understanding of how webhooks and API connections operate, with the ability to spot and resolve basic connection failures.
• Proven ability to write clear, engaging content and adapt quickly to an established brand tone of voice.
• High attention to detail and a proactive approach to operational problem-solving.
• Fluent written and verbal English communication skills.
• A dedicated remote workspace based in South Africa, equipped with high-speed internet and reliable backup power.

Nice to have

• Exposure to AI-driven content tools or voice automation workflows.
• Prior experience supporting business founders in a fast-moving, sales-focused environment.
• Familiarity with property or deal-led businesses.

What is on offer

• Salary: R25 000 - R32 000 per month, based on experience.
• Hours: Full time, Monday to Friday.
• Work setup: 100% remote within South Africa.
• Start date: As soon as possible.