Operations Buddy Trainer

Pedros; Durban; On-site; ZAR 120,000 - 240,000; Full time

Job summary

Join a dynamic and forward-thinking company that values training and development! As a key player in the training department, you will conduct engaging training sessions, mentor new employees, and ensure that all staff are equipped with the skills they need to succeed. This role is perfect for someone who enjoys working in a fast-paced environment and is passionate about enhancing team performance. With opportunities to assist in new store openings and contribute to the overall growth of the team, this position offers a rewarding experience for those looking to make an impact in the restaurant industry.

Qualifications

• Minimum 1 year experience in restaurant or fast food service.
• Must be able to write professional reports.

Responsibilities

• Conduct training sessions and support new employees.
• Monitor performance and provide feedback on training.
• Assist in new store openings and mentoring teams.

Skills

Verbal Communication

Written Communication

Organizational Skills

Time Management

Attention to Detail

Mentoring

Teamwork

Education

Restaurant and Fast Food Service Experience

Completed Supervisor Course

Completed Manager Development Program

Tools

Computer Literacy

Job description

Job Description

DUTIES AND RESPONSIBILITIES:

1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures.
2. Support, mentor, and upskill trainees and new employees.
3. Promote efficiency and improve skills of employees.
4. Keep attendance and training records and registers.
5. Monitor employee performance and response to training.
6. Conduct performance evaluations and identify areas of improvement.
7. Provide daily updates on training areas done daily in-stores.
8. Work within a team and drive the restaurant/take-away forward.
9. Assist in New Store openings – supporting the teams through constant mentoring and coaching.
10. Assist the Training Department with Adhoc Training tasks and projects within Pedros.
11. Doing presentations to the target audience for all Pedros Training Modules and SOP’s.
12. Follow up on Sign off Manager Trainees throughout the region.
13. Must be able to work Monday to Saturday’s 8am to 5pm, Peak days 12pm to 8pm and stay out at outlying stores for 10 days or more if there’s new store openings or giving urgent store training support. These times may change based on the needs of the business.

Requirements

1. Restaurant and Fast Food Service experience. Minimum 1 year related experience required.
2. Good verbal and written communication skills.
3. Organisational and time management skills.
4. Attention to detail.
5. Be prepared to go the extra mile.
6. Must be computer literate and must be able to write professional reports from time to time.
7. Must have own reliable vehicle & mobile phone.
8. Internal applications must have completed all Station Training / Staff Development Program, Supervisor Course as well as Manager Development Program in order to be considered for this position.