Operations Associate – Project & Delivery Coordination

Growth Troops; Johannesburg; Remote; USD 12,000 - 17,000; Full time

Job summary

A digital services business is hiring an Operations Associate to manage seamless execution across sales, project delivery, and leadership. The ideal candidate is detail-oriented with 2+ years of experience in operations, and excellent problem-solving skills, capable of enhancing efficiency in digital project execution. This remote role offers flexibility and the chance to collaborate with diverse, smart teams on impactful projects.

Benefits

Work remotely from anywhere

Flexibility and autonomy

Collaboration with smart, distributed teams

Opportunity to shape systems and processes

Qualifications

• 2+ years in project coordination, operations, or client-facing digital roles.
• Experience in web development or digital marketing projects.
• Familiarity with digital project lifecycles is a bonus.

Responsibilities

• Manage post-sale operations and ensure seamless client onboarding.
• Track project timelines and coordinate deliverables across global teams.
• Support the CEO with reporting and task coordination.

Skills

Organizational skills

Problem-solving skills

Cross-functional coordination

Stakeholder management

Tech-savvy

Tools

HubSpot

Trello

Notion

Slack

Google Workspace

Job description

Remote | PST Overlap | 2+ Years Experience | Cross-Functional Ops

Connect teams. Coordinate timelines. Optimize delivery.

We’re hiring an Operations Associate to help manage the behind-the-scenes execution that keeps our digital services business running smoothly. You’ll work across sales, project delivery, and executive leadership—helping bridge strategy and action as we scale web development services for U.S.-based clients.

If you’re detail-oriented, tech-savvy, and experienced in cross-functional operations, we want to hear from you.

Your Key Responsibilities:

• Manage post-sale operations and ensure seamless client onboarding
• Track project timelines and coordinate deliverables across global teams
• Support the CEO with reporting, administrative ops, and task coordination
• Help align delivery expectations with sales commitments
• Identify inefficiencies in operations and recommend solutions
• Collaborate on client-facing materials such as contracts and proposals
  
  

What You Bring:

• 2+ years in project coordination, operations, or client-facing digital roles
• Experience working in or supporting web development or digital marketing projects
• Excellent organizational and problem-solving skills
• Familiar with tools like HubSpot, Trello, Notion, Slack, and Google Workspace
• Confident working directly with stakeholders and managing shifting priorities
• Bonus: Understanding of digital project lifecycles or multilingual skills
  
  

Why Work With Us:

• Work remotely from anywhere, with flexibility and autonomy
• Collaborate with smart, distributed teams on meaningful projects
• Get hands-on with growth-focused, global digital operations
• Shape systems and processes as the company scales
  
  

Compensation Range: $12K - $16.8K