Operations Assistant

Homefarm; Johannesburg; On-site; ZAR 50,000 - 200,000; Part time

Job summary

Homefarm is seeking a dynamic Operations Assistant to deliver products and assist with on-site client service in Johannesburg. This junior role is perfect for individuals with backgrounds in Marketing or Logistics and offers opportunities for growth and additional responsibilities within the company.

Benefits

Petrol and phone data allowance

Supportive work environment

Opportunity for growth

Qualifications

• 1-2 years experience in a similar role is preferred.
• Comfortable using navigation apps like Google Maps.
• Tech-savvy with a reliable device.

Responsibilities

• Visit and service client sites on a weekly basis.
• Troubleshoot basic issues on-site and escalate when needed.
• Track all activities and updates in the client database.

Skills

Customer Service

Problem Solving

Communication

Time Management

Organizational Skills

Education

Tertiary Education

Job description

About the Role
Homefarm is looking for a dynamic, reliable, and personable individual to join our team in a Operations Assistant role. This is a junior position, ideal for someone with a background in Marketing, Communications, Logistics, or Operations Management who enjoys client-facing work and hands-on problem-solving.
You’ll be the face of Homefarm on the ground—delivering products, servicing systems, and nurturing long-term relationships with clients. There is scope for growth, with the potential to increase your responsibilities, hours, and pay over time.

What You’ll Do
• Visit and service client sites on a weekly basis
• Deliver Homefarm products (note: some items may be bulky/heavy)
• Troubleshoot basic issues on-site and escalate when needed
• Track all activities and updates in the client database
• Maintain high levels of customer satisfaction and ensure a great experience at every touchpoint
• Capture quality content (photos/videos) at client sites
• Communicate clearly and professionally with clients and the Homefarm team
• Assist with scheduling and route planning to ensure timely and efficient visits
• Manage delivery operations and communications between various parties

Who You Are
• A confident, competent driver with your own car (petrol/car allowance provided)
• Presentable, friendly, and an excellent communicator
• Highly organized with strong attention to detail
• Comfortable using navigation apps like Google Maps and maintaining digital records
• Physically capable of lifting and carrying products during deliveries
• A practical thinker who can troubleshoot on-site
• Good with scheduling and time management
• Tech-savvy with a reliable device
• Self-motivated and able to work independently
• 1 – 2 Years experience in a similar role
• Tertiary education required

What You Get
• R5000 per month for a flexible 10-hour work week
• Petrol and phone data allowance included
• A supportive, purpose-driven work environment
• Opportunity to grow within the company and expand your role