Operations Assistant

Talent Sam; Gqeberha; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in logistics seeks a qualified operations manager to oversee the shipping process for personal items. This role involves coordinating with various teams, implementing strategies for efficiency, and ensuring communication with vendors and clients. Ideal candidates will have proven operational experience and strong communication skills, suitable for a fast-paced environment.

Qualifications

• Proven experience in operations required.
• Strong knowledge of logistics processes and shipping documentation.
• Excellent problem-solving and decision-making skills.

Responsibilities

• Manage the end-to-end shipping process for personal items.
• Coordinate with logistics, customer service, and warehouse teams.
• Develop operational strategies to enhance efficiency.

Skills

Problem-solving

Decision-making

Organizational skills

Communication

Interpersonal abilities

Adaptability

Education

Proven experience in operations

Knowledge of logistics processes

Tools

Logistics software

Job description

Oversee and manage the end-to-end shipping process for personal items, ensuring timely and accurate delivery.

Coordinate with internal teams, such as logistics, customer service, and warehouse staff, to streamline operations and resolve any issues that arise.

Communicate with external vendors, carriers, and clients to ensure a smooth shipping experience.

Develop and implement operational strategies to enhance efficiency, reduce costs, and maintain high service quality.

Troubleshoot and address operational challenges, ensuring that customer concerns are resolved promptly.

Qualifications :

Proven experience in operations

Strong knowledge of logistics processes, shipping documentation, and international regulations.

Excellent problem-solving, decision-making, and organizational skills.

Outstanding communication and interpersonal abilities for effectively managing teams and interacting with clients.

Proficiency in logistics software and tools to streamline operations.

Ability to thrive in a fast-paced environment and adapt to changing priorities.