Operations and Office Manager

Pro Personnel; Rustenburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A respected non-profit organisation is seeking an experienced Operations and Office Manager to lead operational and administrative functions aimed at community development. The ideal candidate will have at least 5 years of experience, strong strategic planning skills, and knowledge of governance. Responsibilities include overseeing daily operations, implementing strong governance systems, and supporting a strategic plan for community upliftment. The role is located in Rustenburg, South Africa.

Qualifications

• A minimum of 5 years' experience in operations and office management roles.
• Experience in community-focused organisations or development initiatives.
• Strong governance and financial control knowledge.

Responsibilities

• Oversee daily workflows and compliance.
• Implement governance and digital tools for efficiency.
• Support execution of a 3–5 year strategic plan.

Skills

Strategic thinking

Planning and execution

Stakeholder engagement

Governance knowledge

Document management

Education

Relevant NQF Level 8 qualification

NQF Level 9 qualification

Job description

SUMMARY :

Our client, a respected non-profit organisation focused on community development in Manufacturing, Agriculture , and Economic Development , is seeking an experienced Operations and Office Manager to lead and coordinate their operational and administrative functions.

This is an exciting opportunity to play a pivotal role in implementing a high-impact, structured approach to community upliftment and sustainable growth.

POSITION INFO : Minimum Requirements

• A minimum of 5 years' experience in operations and office management roles.
• Experience working in community-focused organisations or development initiatives.
• A relevant NQF Level 8 qualification is required; NQF 9 will be advantageous .
• Strong strategic thinking , planning, and execution capabilities.
• Knowledge of governance structures, financial controls, stakeholder engagement, and document management systems.

Key Responsibilities

The successful candidate will be instrumental in rolling out a Three-Layered Management Control Approach , consisting of :

1. Operational Management

Oversee daily workflows, payment approvals, resource allocation, and compliance.

Manage a centralised document and records system.

Implement strong governance and digital tools to enhance efficiency.

2. Strategic Management

Support the execution of a 3–5 year strategic plan across key focus areas.

Facilitate stakeholder engagement with communities, government bodies, and development partners.

Monitor and report on project performance, governance, and alignment with strategic objectives.

3. Impact Assessment and Reporting

Coordinate impact tracking aligned with Sustainable Development Goals (SDGs).

Manage data collection and reporting systems.

Use feedback and performance data to drive continuous improvement and ensure transparency.