Operations Administration Assistant

Svitzer; Empangeni; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global leader in towage is seeking an Operations Assistant in Empangeni. This hands-on leadership role involves coordinating crews, managing schedules, and ensuring compliance while supporting the team. Ideal candidates will have experience in administrative support, attention to detail, and strong interpersonal skills. This position offers an opportunity to contribute to a diverse and high-performing team.

Qualifications

• Experience in administrative or operational support roles, ideally in the maritime industry.
• Ability to manage multiple tasks in a fast-paced environment.
• Confidence in following operational procedures.

Responsibilities

• Act as main point of contact for crew support.
• Monitor compliance with crew certifications.
• Manage onboarding of new crew members.
• Prepare crew timesheets for payroll.
• Schedule meetings for operational staff.

Skills

Organisational skills

Attention to detail

Confidentiality and discretion

Interpersonal skills

Proactive attitude

Tools

Microsoft Office

Workday

Sertica

Job description

Overview

Get to Know Us

With over 190 years of maritime experience, Svitzer is a global leader in towage and marine services. Our shore-based teams keep everything running smoothly. In every port across Australia and Papua New Guinea, our shore teams play a vital role in safe, efficient operations. When you join Svitzer, you join a team built on trust, purpose, and a commitment to doing things right.

Operations Assistant – Port Botany

Do you have a passion for Maritime Operations? We’re looking for an Operations Assistant to join our team in Port Botany on a permanent basis.

Why You’ll Want to Join Us

This is a hands-on leadership role at the centre of our operations where your ability to coordinate crews, manage day-to-day schedules, and respond to operational challenges will make a real difference. You’ll be the go-to for ensuring vessels are resourced, supported, and running to plan. Working alongside the Port Manager and leading the frontline, you’ll step up as a key leader, helping shape a safe, reliable, and high-performing operation across our NSW ports.

This role is perfect for someone who is highly organised, prides themselves on being a reliable support for the team, and can easily build relationships with colleagues and stakeholders alike.

How You’ll Make a Difference

Reporting to the Port Manager your key responsibilities will include:

• Acting as the main point of contact for crew regarding operational administration and general support.
• Monitoring and maintaining compliance with crew certifications, inductions, and training requirements.
• Supporting the onboarding of new crew, including arranging PPE, and verifying completion of all required inductions and documentation for site access.
• Managing site vehicle needs, including novated lease arrangements and fuel card coordination.
• Preparing and reviewing crew timesheets to support accurate and timely payroll processing.
• Scheduling and coordinating meetings, events, and site visits for operational staff and stakeholders.
• Maintaining stock levels of office supplies, stationery, and other operational support materials.
• Processing purchase orders and ensuring accurate invoice coding and tracking.

What You’ll Bring

To thrive in this role, you’ll bring:

• Previous experience in administrative or operational support roles – experience in resource or crew scheduling is an advantage, as is familiarity with the maritime industry
• Strong organisational skills with the ability to prioritise tasks, meet deadlines, and stay focused in a fast-paced environment
• A high level of attention to detail and accuracy across all aspects of your work
• Confidence in interpreting and following operational procedures and processes
• A personable, approachable nature – you enjoy building relationships and supporting a cohesive, collaborative team environment
• Solid computer literacy, including experience with Microsoft Office and business systems – exposure to platforms like Workday, Sertica, or accounting programs will be highly regarded
• The ability to handle confidential and sensitive information with discretion and professionalism
• A proactive attitude, willingness to learn, and a commitment to contributing to a safe and efficient workplace

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!

How To Apply

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