Operational Team Leader

CMC GLOBAL; Durban; On-site; ZAR 200 000 - 400 000; Full time

Job summary

An established industry player is seeking a dynamic operations professional with a strong background in supply chain management. This role demands a proactive individual who can navigate the complexities of business operations while ensuring adherence to company standards and client agreements. The ideal candidate will possess excellent leadership skills and the ability to communicate effectively across diverse teams. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this opportunity is perfect for you. Join a team that values innovation and collaboration, and make a significant impact in the operations landscape.

Qualifications

• Minimum Grade 12 or equivalent and a diploma in supply chain management.
• 3 years experience in operations with supervisory experience preferred.

Responsibilities

• Manage business operations and ensure compliance with company SOPs.
• Foster relationships with team members and maintain service quality.

Skills

Planning and organizing

Problem Solving

Analytical Ability

Time management

Project management

Leadership

Excellent communication

Diversity management & inclusion

Resourceful

Self-motivated

Positive and service-oriented attitude

Resilient

Strong follow through

Education

Grade 12 or equivalent at NQF level 4

Diploma in supply chain management / transportation / safety management

Tools

Microsoft Office

Job description

Minimum Requirements (Experience & Qualifications):

• Grade 12 or equivalent at NQF level 4 (essential)
• Diploma in supply chain management / transportation / safety management or equivalent at NQF level 5 (essential)
• Code B Driver’s License (essential) + Own Reliable Vehicle
• At least 3 years working experience in an operations environment (essential). One year experience in supervisory capacity (desirable).
• Ability to work flexible hours.

Required Knowledge:

• Business operations
• Rules and regulations of the road
• Company SOPs
• Client service level agreements
• Leadership and management principles
• Microsoft Office
• Project management
• Workforce scheduling and rostering
• Motorbike driving knowledge
• Performance management and improvement
• Cross-cultural communication
• Legislative requirements

Required Skills:

• Planning and organizing
• Problem Solving
• Analytical Ability – Identifying trends and reviewing related information to develop and evaluate options and implement solutions
• Time management
• Project management
• Leadership
• Excellent communication ability that can be applied to all levels and cross-culturally (written and verbal)
• Diversity management & inclusion
• Strong professional communicator
• Resourceful
• Self-motivated
• Ability to foster and maintain relationships
• Positive and service-oriented attitude
• Ability to thrive in a fast-paced and high-pressured environment
• Ability to deliver on a task independently
• Resilient
• Strong follow through
• Emotionally intelligent

Team player - ready and willing to assist fellow team members where needed.